Senior Fragrance Consultant

1 week ago

London, United Kingdom ABM UK Full time

**JOB TITLE: Senior Fragrance Consultant**

**LOCATION: Cartier New Bond Street**

**PAY RATE: £14.5 PER HOUR**

**WORKING HOURS: 24 HOURS PER WEEK**

**SHIFT PATTERN: Monday, Thursday, Friday and Saturday**
- Fragrance Ambassador Cartier_

KEY ACCOUNTABILITIES

**Create exceptional client experience resulting in strong fragrance sales**
- Ensure an outstanding customer experience in our boutique and skillfully introduce our clients to our fragrance world as an integral part of the Cartier universe
- Support the Sales Associates and present our fragrance creations to the customers before/during/after the Sales Ceremony and thus promote cross-selling
- Recognize customer needs and can meet expectations regarding fragrances (for the customer himself and as a gift option)
- With ease, also meet the objections of customers
- Together with boutique management, develop a feel for local customers to promote interaction with the Maison and customer loyalty

**Act as a representative for the fragrance category in the boutique**
- Raise awareness, product knowledge and passion for the fragrance category across the entire boutique team
- Together with the boutique, support execution of all fragrance initiatives, such as new visual merchandising, events, sampling,
- Ensure that the boutique always has sufficient fragrance stock levels at its disposal
- Share relevant client feedback with the Parfums team and contribute your own initiatives

**Support daily boutique operations**
- Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
- Assist in merchandising and daily maintenance of fragrance displays and back-stock

**PROFILE**
- Min. 2 years’ experience in the luxury industry or hospitality background
- Experience in luxury sales, ideally in the fragrance, jewellery and/or watch industry
- In-depth knowledge of fragrances and the corresponding presentation
- Unique interest in new ways to shape sales and make the impossible possible
- Excellent communication skills and positive appearance
- Fluent in English - additional language is a plus
- Passionate about fragrances and the luxury retail industry

**SKILLS**
- Confident, Creative, Innovative
- Self-Motivated
- Strong sense of Integrity, Trustworthy, Loyal
- Passionate, Energetic
- Exact and precise way of working
- Professional with a strong sense of work ethic and integrity
- Excellent communication and presentation skills
- Flexible, resilient team player with a confident, open and appropriate appearance

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**Job Types**: Part-time, Fixed term contract

**Salary**: £14.50 per hour

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