Installation Coordinator

**Installation Coordinator, Hitchin**

£30,000

The purpose of this role is to ensure that the product is received in the UK and then forwarded to the customer and installed in an efficient, convenient, and professional manner.

**Responsibilities: -**
- Lead the installation team
- Trace, track and expedite the product purchasing process
- Create and maintain contact with vendors and customers to ensure timely delivery of goods
- Interact with third party logistics service providers
- Maintain communication with warehouse staff to ensure proper working order
- Review bills, invoices, and purchase orders
- Assist customers with enquiries
- Create packing lists and update shipment information in Protean
- Organise files both manually and electronically
- Coordinate deliveries for repaired or returned items
- Reconcile hand receipts
- Create sales operations and transfer to Protean
- Monitor Salesforce
- Transfer information from Protean to Salesforce and Vice Versa
- Coordinate installations with site and installers
- Prepare quotes for remedial work
- Prepare paperwork for invoicing
- Analyse weekly stock for purchasing
- Analyse weekly sales operations and income projections
- Deal with customer queries
- Provide technical support for installation
- Order any special equipment required for installation
- Liaising regularly with installation sub-contractors, field installation team and commercial sales team

**Benefits**
- 25 days holiday plus Bank Holidays
- Life Assurance
- Private medical insurance
- Pension
- Monday to Friday (37.5 hours per week)

This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business.