Receptionist

3 weeks ago

Brighouse, United Kingdom Vets4Pets Full time

RECEPTIONIST
PART TIME

BRIGHOUSE - WEST YORKSHIRE

Due to practice growth, we are looking for an enthusiastic and highly driven receptionist, with a friendly welcoming personality, to join our team. We are a busy and rapidly growing small animal practice. You would be joining 3 other receptionists, 4 vets, 3 qualified nurses, 1 student nurse, 1 veterinary care assistant and our practice manager.

Our receptionists are very much at the forefront of what we do, being the first point of contact in our practice - they provide the essential link between clients and the clinical team. You would need to be able to deal with a multitude of different situations - from joining in the pleasure of welcoming clients with their new puppy or kitten to listening to their concerns when their pet is unwell and empathising if the worse happens and it is time to say goodbye to their pet. Due to the huge variety in our work, this job is certainly demanding, but is equally a very rewarding role.

What do we require?
- This position is part time (around 20 hours per week); flexibility needed to work days, evenings and on a weekend rota
- We need someone ideally with experience in customer service and dealing with the public
- You must be confident and have excellent communication skills
- Computer literacy is a must
- Good time management skills and the ability to work effectively under pressure and in a variety of situations - it is not all puppies and kittens
- A small amount of animal care knowledge and experience would be beneficial but is not a necessity

What can we offer you?
- A supportive working environment with a lovely, friendly team - there is no hierarchy in our practice - every single member of staff is truly valued as part of the team and together we are proud of the excellent client and patient care we provide
- This is a minimum wage role but there are excellent benefits such as a company pension scheme and exclusive discounts with Vets4Pets and PetsatHome
- Good work-life balance
- 5 weeks holiday and birthday off

In conclusion, if you want a job where each day is different to the next and you enjoy helping people and their pets and always endeavour to make a difference then contact us to find out more

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location: HD6 4DH

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