Desktop Engineer 0006 B2B1

Desktop Engineer needed in Rochdale £11.5-£21.65ph dependent on experience Ref 0006 B2B1 / 1

Full time hours on a temporary basis.

2nd line remote, office and site support of printer, laptops, mobile phones.

Ability to follow processes

Full UK Driving license required - MANUAL

Manual handling of equipment required

Office Based

5 days Mon
- Friday 8am - 5.30 (5.30pm lates on a rota)

We are looking for an enthusiastic, customer focused individual with some IT exposure, to assist our team. We provide desktop services to over 3000 customers, located at more than 80 sites in the Rochdale Borough (including Middleton, Heywood & Littleborough).The role is based at the main council building in Rochdale. A full, valid driving license, is a must.

We're happy to speak to anyone who has experience in a customer service environment e.g. call centre or retail, who has exposure to IT in their day to day job, with a view to gaining further IT experience. The individual will be trained in each task requiredof them, however, they should be quick on the uptake. They will be expected to be shown something and be able to successfully repeat on their own.

Experience of any of the following is an advantage:

- Knowledge of hardware; laptops, desktops & printers.
- Basic network skills i.e. WiFi, patching, dhcp reservations.
- Microsoft Windows 10.
- Mobile devices (phones & tablets) running Android.

Administrative tasks such as; asset management, service request and incident management, booking appointments and stock management are a significant part of the role. It is imperative asset management, in particular, is completed accurately.