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Revenue Coordinator

4 months ago

Manchester, United Kingdom Dakota Manchester Full time

**REMUNERATION and WORKING PATTERN**

This role carries a full-time, permanent contract working 09:00-17:30 Monday-Friday, onsite at Dakota Manchester. The gross annual salary is £30,000 with a sales target-based bonus earning up to an additional £3,000pa.

**PRIMARY ROLE RESPONSIBILITIES**

Working under our Head of Revenue, you will:

- Manage our revenue management system, Duetto, throughout the day. Keep track of bedroom sales pick up and continuously be adjusting rates on our systems, in line with direction from the GM or Head of Revenue.
- Build rates and packages on our central reservations system, communicating with Marketing to ensure the packages are correctly available on our website and TPI’s.
- Conduct regular audits to ensure accuracy of revenue data and compliance with accounting standards
- Create and distribute, weekly, monthly etc revenue reports. Provide support to the business through reporting and analysis needed to drive corporate and local strategies by reporting using spreadsheets using pivots, vlookups, etc.
- Conduct market research through competitor and location-based analysis of availability and room rates.
- Have a full working knowledge of the property management systems’ reporting capabilities and utilize these to analyse sales information and produce reports. Be proactive in working with the operation on new ways to use the system and improve our way of working.

**BENEFITS**

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

- Discounts off stays and dining at any Dakota
- Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- online fitness resources
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Support from our inhouse Mental Health Champions
- Meals on duty and uniforming
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook

**ABOUT DAKOTA HOTELS**

Our brand has been voted within the top 15 hospitality employers of the year for the past three years, so we must be doing something right

Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.

**APPLICANT REQUIREMENTS**

The successful applicant will have/be:

- Minimum of 3 years’ experience working in a hotel Reception, Reservations, or Revenue role; inclusive of a minimum of 1 years experience in a revenue-specific role
- Demonstrable skills in yield management
- Ability to learn our revenue-based systems quickly, namely our property management system, Shiji, and our revenue management system, Duetto
- Effective communication with stakeholders
- Have a strong aptitude for systems and technology
- Strong analytical skills and the ability to translate insight into action
- Strong numerical reasoning and high level command of Excel
- Be willing and able to be based onsite at Dakota Manchester.
- A self-driven individual with strong communication skills, an enthusiastic individual who will promote our culture of positivity.

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