Night Receptionist/gsr

**Holiday Inn Express Bridgwater is an award winning hotel in the Somerset town of Bridgwater. The hotel has 138 guest rooms and also Food & Beverage and conference facilities.**

**The Exciting Opportunity**

The position of Night Guest Service Assistant has become available at the Holiday Inn Express Bridgwater. As Night Guest Service Assistant, responsibilities include, overseeing a busy bar, restaurant and also having the experience to work in the reception area.

You will be dealing with guests checking in/out, enquiries, kitchen and restaurant areas, being flexible within your role supporting any department in line with business demands. Experienced ‘all rounders' are required

**Where Will You Be Working**

The hotel is situated for easy access to the Somerset Coast, Quantock Hills and popular towns like Glastonbury and Taunton, it is a great stop off point before continuing your journey down to Devon or Cornwall.

Just off the M5 motorway J24, Holiday Inn Express® Bridgwater is a 3 miles drive from the city centre, also at the gateway to the South West

**What Are We Looking For?**

We're looking for an individual who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.

Also who has;
- Dynamic.
- Strong focus on customer service.
- Ability to cope under pressure.
- Strongly motivated and ambition-driven.
- Ability to multitask.
- Warm personality.

**Is now the time for a new challenge? Join us on this journey - people first**

**At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.**

PASSIONATE - _The energy that drives everything from the service philosophy to the commitment to delivering the best stay for guests_

FORWARD - _Always looking ahead to account for the needs of next-gen travellers. This includes spaces, amenities and technology._

ENGAGING -_Welcoming guests in an inviting environment that allows for collaboration and exploring curiosity without pretence._

At Cycas Hospitality we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

**WHAT YOU SHOULD BRING**
- Customer Service experience, preferably in an IHG Brand, but not essential
- Previous experience of a similar role
- A good working knowledge of EPOS systems is desirable but not essential

**EXCELLENT COMPANY BENEFITS**
- Competitive Salary
- Exclusive employee discounted rates to IHG and Cycas hotels
- Continuous paid Training and Development opportunities
- Free Healthcare plan

Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you