Client Solution Manager
2 weeks ago
**Client Solutions Manager**
**Location**:London (Onsite)
**Length**:12 months
**Rate**:£48-53 p/h
**Hours**:9am-6pm
The Client Solutions Manager for our client's Global Business Group team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, be a platformand product expert, and become an expert in media planning, strategy and measurement to our multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specificrelationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.
The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills,a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position works with key FMCG, Telecommunications and other vertical clients in Turkey and is based in our London office.
**Responsibilities**:
- Media planning, strategy & measurement and optimization
- Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations
- Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
- Use data and insights to guide strategy and implementation of our client's solutions against client's marketing objectives
- Conduct deep data analyses to guide client strategy, which may include setting up dashboards to detect performance patterns and translate them into actionable insights
- Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
- Build and manage relationships with clients and agencies (media,creative,our client's business partners, etc)
- Advise on media, measurement, and product adoption strategy to deliver against client goals
- Drive product adoption and product innovation based upon client needs
- Collaboration with internal cross-functional teams and ability to co-manage complex workstreams
- Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
- Oversee delivery and revenue recognition for the businesses/accounts you are assigned to
- Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
- Ability to travel as needed
**Minimum Qualifications**:
- +5 years of experience in marketing, media and performance marketing companies or digital ecosystem
- High intellectual curiosity and hunger to learn in an ambiguous environment
- Consistently demonstrate high level of integrity and ownership
- Experience within the marketing and advertising industry and business development trends (brand building, brand marketing, direct response marketing, advertising and digital ecosystem)
- Understanding of both brand marketing and performance marketing and major advertising success metrics
- Experience and passion for working with Excel, analyzing large datasets and delivering actionable insights
- Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action
- Experience problem-solving and working with cross-functional teams
- Ability to communicate, collaborate and work effectively in a team
- Effective and creative problem-solving and decision-making skills
- Experience in managing complex projects and workstreams with mínimal direction with a high attention to detail
- Native in Turkish and fluent in English
**Preferred Qualifications**:
- BA/BS degree in a technical, mathematics, statistics or marketing fields
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (such as brand marketing, direct response/performance marketing, data and technology solutions, or ad-tech, partnerships)
- Experience as a Meta user and general knowledge of our client's ad products
- Understanding of ad tech ecosystem is a plus
- Basic understanding of media planning and measurement
- Understanding of CPG(FMCG), telecommunications and similar industries, and/or e-commerce ecosystem
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