Bank Family

3 weeks ago

Conwy, United Kingdom Adferiad Recovery Full time

Adferiad Recovery delivers a new, flexible, and co-ordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance misuse conditions and related issues. We harness the talents and experience of our founding and long-established leading Welsh Charities CAIS, Hafal, and WCADA in their fields, enabling our projects to meet the needs of our most vulnerable with a single, unified, and comprehensive approach.

An opportunity has arisen for a passionate and self-motivated individual to join our team as a **Bank Family & Carer Family Support Worker **based in **North Wales.**

**Hours**:Various as needed

**Salary**: £11.00 per hour + 12.07%

**Holidays**:N/A

**Based at**:Various across North Wales

**Responsible to**:County Manager.

**Job Purpose**:
Under the direction of their line manager, the post holder will undertake support planning, provide one-to-one, group support and interventions to improve the lives of families and Carers affected by serious mental illness. To equip families and Carers with skills, knowledge and coping strategies to ensure their own well-being. This is to be achieved by visiting Carer’s within their own homes, in the community, at hospital settings or Carers groups established locally thus enabling Carers to manage the impact of their caring role. To work in partnership with other statutory, voluntary, private sector organisations and community facilities to ensure Carers can access other existing services.

The service also offers a time limited support service to the cared for, during which time the staff member will work with them to help identify their support needs, signpost them on to relevant services and offer some group work. In turn this will allow the carers to have some short respite opportunities.

**Responsibilities**:

- To have commitment to and demonstrate an undertaking of equality of opportunity and its relevance to different sectors within the community.
- Must demonstrate empathy towards Adferiad beneficiaries.
- Providing services on a one-to-one and group work basis.
- Identifying, recording, and meeting the needs of individuals to enable them to maintain their wellbeing and caring roles.
- Providing information, advice, and guidance as appropriate and in a timely manner.
- Assisting Carers in identifying areas of support and identifying the best option of support for them and/or the cared for.
- Providing emotional and practical support to carers and family members.
- Communicate clearly, effectively and professionally with individuals receiving service, Support Workers, Carers, Referrers and other Professionals via multiple formats (i.e. face-to-face, telephone, in writing etc.)
- Signposting/referring on to other specialist/appropriate services in a timely manner.
- Completion of individual support plans and exit plans.
- To assist in collating carer feedback and information to evidence need for improvement of existing Carers services and/or development of new services.
- Follow procedures for general record keeping, data collection, saving and archiving - adhering to confidentiality and data protection policies.
- Actively seeking opportunities to promote the services offered by the organisation within the local community, and potential sources of referral. Including attending events for this purpose and the distribution of locally produced publicity material.
- To maintain an effective and responsive service to meet the developing and changing needs of the organisation.
- Act in accordance with the provisions of the Data Protection Act 1998 and Information Governance Policies.
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.
- To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify the line manager promptly if there are any concerns.
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role and your own personal development.
- To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.
- As with all employees, workers, and volunteers; to encourage people to join Adferiad as a member.
- To carry out all activities in accordance with Adferiads Equal Opportunities Policy.
- To carry out all reasonable tasks commensurate with the post as directed by Adferiads line management.

**Job Type**: Zero hours contract

**Salary**: From £11.00 per hour

Ability to commute/relocate:

- North Wales: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Spinal Injury: 1 year (preferred)
- Support Worker: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 04/08/2023
Reference ID: AC106

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