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After Sales Support Administrator

4 months ago


Wigan, United Kingdom Pemberton Park and Leisure Homes Ltd Full time

**After-sales Support Administrator**
- Monday - Friday 9am-5pm
- Based at Woodhouse Lane, Wigan

Pemberton Leisure Homes Ltd is a well respected manufacturer of quality static caravans and has been trading for over 70 years. We are currently seeking an additional After-Sales Support Administrator.

**Key Tasks**
- Inputting data for engineers very accurately, taking calls from customers with regards to aftersales issues.
- Taking and processing orders from customers.
- Ordering parts required to complete repair work
- Ensuring parts required/ordered are received and checked for damages / shortages.
- Generating quotes and invoicing goods and services.

**Key Skills / Experience**
- Administrator duties: 2+ years
- Professional Manor
- Reliable
- Organised
- Excellent Time Management
- Helpful Nature
- Excellent Communication Skills
- Excellent Telephone Manor
- Confident of using Word & Excel.
- Able to Multi-task
- Able to deal with a high volume of work.

You will be the first point of contact for both new and existing customers. You will be expected to provide a swift, informative service to all your customers: - Liaising with engineers and Area Sales Managers, logging faults, assigning engineers, ordering parts via our purchasing department, checking parts received to ensure they are correct and undamaged. Managing your engineers to ensure their efficiency and productivity. Generate performance measure statistics (within Excel)

**Starting Salary £19,000 to £22,000 depending on experience..**

**Company Pension**

**Paid Holidays**

**Salary**: £19,000.00-£22,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: Pemb\After Sales Admin