Sales Advisor

6 months ago

Bracknell, United Kingdom Bracknell Forest Council Full time

**Sales Advisor, part time - 16 hrs p/w Thursdays & Fridays**

Help us deliver a great experience to our customers.

And you will experience a great place to work.

The Look Out Discovery Centre is a very popular visitor attraction with a hands-on science and discovery exhibition, gift shop, coffee shop and play area, set in 1,000 hectares of Crown Estate woodlands. The Look Out Discovery Centre opens 7 days a week. Our aim is to make sure that our visitors have a safe, relaxing and enjoyable experience at all times, and the successful applicant will play a key role in achieving this.

Because we’re Bracknell Forest

**What it's like working in our team...**

We care about our visitors and want to provide great customer service. Our Gift Shop team play a key role in helping ensure our customers enjoy their day out to The Look Out Discovery Centre. We enjoy interacting with our varied customer base making their visit fun and enjoyable as well as clean and safe.

**You will be suppoted to carry out the following duties, responsibilities and training...**
- To be responsible for selling and displaying stock, serving and demonstrating goods to our customers, using the till and cashing up.
- To ensure a high standard of cleanliness within the gift shop and reception, and promote a quality service to the public.
- To promote an excellent image of the centre and its staff at all times.
- To work effectively as a member of a team.
- To have an understanding of other job roles within the centre and to be able to provide cover if/when required.

**The benefits you will experience are...**
- An inclusive and social working environment with a variety of staff networks.
- Opportunities for flexible and agile working, we offer a hybrid model of working to promote flexible working around personal and family commitments.
- Generous annual leave commencing at 25 days increasing after 3 years’ service to 28 days (pro rata for part time). With additional annual leave purchase policy.
- Regular opportunities for development with internal and external training courses.
- Internal sports and social club opportunities.
- An extensive employee assistance programme (EAP) to support health and wellbeing.
- Discounted leisure centre and gym membership.
- Supermarket discount.
- Local government pension scheme / Life insurance cover.
- The opportunity to engage with a variety of customers and deliver great customer care.
- You will get to work on the doorstep of the picturesque Swinley forest.

**What we're looking for...**

We are looking for an enthusiastic and reliable person, you will have an important role in keeping up the high standards and the smooth running of the Gift Shop and reception area. As part of your role you will get to interact with children and families to help ensure all our visitors have an exceptional experience.

This person would have a strong focus on customer service and the ability to deal with customers of all ages and backgrounds and to ensure that they have the best experience possible.

**Interview date**

Interviews will be held w/c 8th July

**Want to ask us a question?**

For an informal discussion or to ask any questions about this role, please contact:
Dean Potts, Operations Manager

Tel.: 01344 354405

At Bracknell Forest Council, we aim to create an inclusive, ambition and always learning workplace culture that promotes wellbeing. We empower our people to prioritise their wellbeing and support each other, ensuring they can be themselves, perform their best and deliver exceptional service to our residents. The Bracknell Forest Council Wellbeing Network is made up of various employee wellbeing support groups; we currently have 35 Wellbeing Champions who are all certified Mental Health First Aiders, Disability and Neurodiversity Staff Forum, Pause for Menopause Open Forum.

No agencies please.

**Job Type**: Part-time

Pay: £22,737.00-£23,893.00 per year

Expected hours: 16 per week

**Benefits**:

- Cycle to work scheme
- Employee discount
- Store discount

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: PL/24/284972

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