Cashier

**Cashier - Jimmy Choo**

**Main responsibilities**
- Receive payments and issuing receipts and keeping track of all cash and credit transactions
- Reconcile cash drawers and sales receipts.
- Maintain clean and tidy till area
- Processing transactions in a busy environment (cash and pdq handling, handling float, performing regular cash checks to ensure accuracy, closing of the tills at the end of the day);
- Enrolling clients in the CRM data base: working with the selling teams to ensure client codification and data capture are within the set targets;
- Answering store’s phone in a professional and brand-appropriate manner and directing queries to the right channels;
- Assisting with updates to the online catalogue to facilitate virtual selling by ensuing correct prices have been uploaded and pictures of the styles in stock.

**Competencies and Experience Required**:

- Customer service skills
- Accuracy in in reconciling sales receipts
- Excellent communication skills both written and verbal
- Fluent English
- Additional languages would be beneficial
- Demonstrable sales skills
- Knowledge and understanding of the luxury market, customer service and fashion
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in setting customer care standards

**Personal Attributes**:

- Enthusiastic, self-confident and self-motivated
- Understand and represent the luxury lifestyle image of Jimmy Choo
- Professionalism is maintained under all circumstances
- Prepared to go the extra mile to achieve targets