Senior Maintenance Technician

3 days ago

Bradford, United Kingdom WM Morrisons Full time

About The Role
Our Maintenance department is growing at pace and we now have a brand new opportunity for a Senior Maintenance Technician to join our award winning company, in Kent.

As Senior Technician you’ll hold the relevant skills to maintain a Supermarket building environment and work closely with the Store Management and Maintenance Services Teams to deliver a highly cared for shopping and working environment, in a cost effectiveway.

You’ll be the escalation point for advanced technical maintenance issues across the region and will be there to provide support, training and guidance to our team of maintenance technicians.

Your knowledge and experience will aid your colleagues to 'get the job done, first time’.

You will have a base store to work from, however, most of your time will be spent visiting stores and maintenance technicians across the region.

You’ll benefit from training for this role, but a strong maintenance background is important to set you on the right path.

It’s important that you’re comfortable working in a full time position - which will require flexible working - including some evening and weekend work.

It’s also key to hold a full clean driving license as there will be regular travel between stores, in a company vehicle.
Role Responsibilities:
To provide a first class, flexible, adaptable and responsive service to our stores which serve our customers
Ensure courtesy and attentiveness, with a particular focus on customer satisfaction and meeting high expectations
Support maintenance technicians to deliver exceptional store standards and ensure a safe shopping environment for our customers
Build effective relationships with key stakeholders, including line management, store/retail management, and 3rd party contractors
Working with store teams to understand maintenance issues, priorities and preventative actions
Take ownership of tasks through to resolution and feeding back to key stakeholders with clear communication
Be visible, communicate clearly with store teams and be comfortable in managing the expectations of multiple store teams
Tasks include (but not limited to): fire alarm testing, sprinkler testing, plumbing repairs, HVAC maintenance, building repairs, electrical checks, catering equipment maintenance and refrigeration unit repairs
Meeting legal, compliance and health and safety standards and ensuring/reviewing that technicians have met the correct timelines to ensure their stores remain legal and compliant at all times
Overseeing and coordinating 3rd party contractors
Assessment of risks to self, customer and colleagues prior to starting work, and implementing measures to control the risk when carrying out the works and ensuring the technicians are operating safely on site
Role Model Health & Safety best practices and monitor the maintenance technicians to ensure they follow the example set
Undertake pre-planned visits at stores and play a proactive role in managing and prioritising your own workload
Escalation point for advanced technical maintenance issues across the region
Assessment of quality and standards of technician and contractor delivery
Problem solving, troubleshooting and supporting the technicians to resolve maintenance issues
Leading on the upskill and new ways of working for maintenance technicians and provide technical on site training for new starters
About You
Desirable Skills and Knowledge:
Proactive multi skilled individual with significant maintenance experience
Trade qualification demonstrating competence in mechanical, plumbing or fabric work i.e Health & Safety regulations (e.g. IOSH), apprentice trained electrician, C&G 2365, BTEC, NVQ Level 3 or equivalent e.g Level 3 18th Edition Electrical Qualification
Relevant qualifications would be highly advantageous i.e Accredited Asbestos awareness, Level 2 Food Safety Qualified
Previous experience with using a work order management system
Experience of muli contractor management
Computer/PDA literate - we will provide you with full training on our systems
Full driving license, you’ll be travelling around the region
Organised with great time management
Excellent verbal communication skills, you’ll communicate with colleagues at all levels
Excellent attention to detail and the ability to multitask
Flexible and adaptable to changes in weekly working patterns
Logical approach and keen problem solver
About The Company
We design, build, develop and maintain all of our properties across the UK from our supermarkets and manufacturing sites to our distribution centers and Head Office.

Driving a variety of exciting property projects, we aim to provide the best shopping experience to our customers and great working environments for our colleagues.

From architectural design, construction and maintenance to project and asset management, we focus on quality and getting every detail just right. Constantly looking to do things even better, we listen to our customers to make their shopping trips easierand work closely with our colleagues to deliver hundreds of store refits every year.

The pace is fast. The projects are varied. And as we rebuild and strengthen our business, we’re creating all kinds of roles at every level for quantity surveyors, energy specialists, location planning analysts, property managers and more.

Our aim to offer more of what matters extends to our employees too. Join us and you can expect to enjoy great career prospects and a very competitive pay and benefits package. In addition to an attractive salary, we offer a discount card for you and twofor friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides.

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