IT Support

**Position: IT Support**
**Salary: £18,000 - £25,000 per annum**
**Job type: Permanent**

**Hours: 37.5 hours per week, Monday to Friday, 9am - 5pm**
**Place of Work: Remote, homeworking with required onsite visits to Hessle office.**

We provide professional educational training courses online to customers across the globe. IT support is a key role within the company, and we are looking for a dynamic person with a range of IT skills. This position is primarily responsible for maintainingour day-to-day IT support requirements to both employees and customers. Additional responsibilities will grow as per the requirements of the company - successful applicants would also be expected to contribute to ongoing company projects.

The post holder will report directly to the IT Director and should be in a position to work remotely. The role will require in-person visits to our UK office, which is based in Hessle (near the city of Hull) to provide hands-on support. It is preferableapplicants are geographically close to our offices and have some experience with hardware diagnosis and repair.

Principle Duties/Tasks and responsibilities include:
*Provide support to Team Members globally, including software and hardware needs.
*Website editing and publishing.
*Design and create graphics and interactions for eLearning products
*Work with our Learning Management Systems (LMS) to manage content and users
*Contribute to our marketing

*Experience with learning management systems.
*Experience in a previous IT support role.
*Experience or knowledge of Microsoft Azure AD.
*Strong design skills including graphics and web design.
*Comfortable producing and editing HTML and CSS.
*Additional programming skills in PHP, JavaScript or other.
*Strong and confident communication skills.
*An understanding of databases, i.e. MySQL

Expectations for the role include:
*An enthusiastic character
*The ability to work within deadlines
*Highly competent with Microsoft Office software
*Advanced knowledge of Microsoft Windows operating systems
*A general understanding of web technologies