Customer Service Admin

4 weeks ago


Manchester, United Kingdom Page Personnel - UK Full time

Permanent role
- Hyrbid working

**About Our Client**:
The client we are working with are a large logistics & distribution company who have connections cross-discipline with a wide range of clients & established accounts they proactively work with.

Key responsibilities consist of:

- Process customer inquiries and requests efficiently
- Maintain accurate and organised records of customer interactions and transactions
- Coordinate between other departments
- Assist in the development and maintenance of customer service documentation and procedures
- Handle administrative tasks such as data entry, filing, and correspondence
- Collaborate with team members to ensure a seamless customer service experience
- Generate reports and analyse data to identify trends or areas for improvement
- Update customer information in databases to ensure accuracy

**The Successful Applicant**:

- Someone with experience within a similar/translatable position
- Admin-based experience with data entry or input
- SAP industry knowledge
- Similar knowledge with other technical systems
- Excellent communication skills, both written and verbal
- Ability to prioritise tasks effectively
- Adaptability to changing priorities and a dynamic work environment

**What's on Offer**:

- On-boarding & training
- Flexible working shifts
- Hybrid working
- Basic salary of £23k
- Contact
- Callum Crawford
- Quote job ref
- JN-112023-6252957
- Phone number
- +44 7890959671



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