Inside Sales

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

**Job Description**:

- ** Job Title: Inside Sales**:

- ** Job Type: Permanent**:

- ** Hours: 37.5 hours a week**:

- ** Location: Cramlington**:

- ** Salary: £25-£28k**

**Main Purpose of Role**
- Selling SGS services related to food testing to generate new customers and new profitable revenues in line with the UK Responsible Sales & Marketing Policy.
- SGS services include supporting customers compliance with the relevant regulatory and legislative standards and brand protection for food retailers, processors, and food services across the following sectors: Microbiology Testing, Nutritional Chemistry, Allergen Testing, Contaminants Testing, Investigative DNA Platform Services, Molecular platforms Services, Advisory Services, Retail Surveillance/Due Diligence.

**Key Accountabilities**
- To identify, contact and develop new customers who have never previously traded with SGS
- To identify new opportunities within existing customers and re-engage lapsed customers
- To present SGS products and services to potential new, existing, and lapsed customers
- To create compelling business cases to encourage customers to place work with SGS
- To generate new business revenues for SGS to meet budgetary and strategic goals
- To maintain and develop personal knowledge and industry expertise
- To stay ahead of market trends, utilising professional membership and trade associations
- To identify and react to new and developing market, competitor, and regulatory developments to ensure SGS takes advantage of all market opportunities
- To work collaboratively with colleagues promoting SGS services, across businesses and service
- To work with SGS CRM systems, updating contacts, activities, opportunities, and successes within required timescales, in accordance with the UK Responsible Sales & Marketing Policy.
- Adhere to SGS sales KPI’s in relation to customer engagement activities
- To ensure full compliance with SGS Responsible Sales and Marketing Policy
- To travel, as required, for meetings and presentations
- Ensure full compliance with the Company’s Code of Integrity, and act in accordance with SGS UK’s Equality & Diversity Policy and ensure others do so.
- Adopting safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients, in line with SGS policies and procedures

**Qualifications**:
Essential
- Significant experience in a highly technical B2B environment
- Experience working in an environment aligned to the technical aspects of this role
- Experience working successfully within a performance measured CRM based sales environment
- Sales qualification, or time served to demonstrate experience
- Full clean driving licence for use in the UK
- Meeting with customers and presenting effectively with a history of closing sales
- Packaging and bundling services to ensure sales opportunities are maximised within and across direct area of responsibility

Desirable
- Experience with budgeting and sales forecasting
- Proven track record of delivering Customer Service Excellence
- Educated to degree level (or equivalent) in a relevant scientific, technical, engineering discipline
- Project Management qualification such as Prince2, Six Sigma, CAPM, PMP
- Customer Service qualification such as NVQ, Practitioner, Institute of Customer Service

**What you will get in return**

At SGS we offer a competitive salary along with an extensive benefits packs including:

- Private Medical Cover
- 4-8% matching company pension contributions,
- 4x Life Assurance
- 24 days Annual Leave (increasing with service) plus bank holidays
- An additional day off for you Birthday
- Discounted Gym Membership
- Retailer Discount
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Health & Wellbeing initiatives.

Additional Information