Technical Administrator

4 weeks ago

London, United Kingdom CBRE Full time

Posted- 05-Jun-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Engineering/Maintenance- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**The purpose of the role is**:
Performs a variety of clerical duties to support the organization. Responsibilities may include compiling data, performing calculations, and assisting in the preparation of reports.

**Key Tasks**:
Performs a variety of clerical duties to support the organization. Responsibilities may include compiling data, performing calculations, and assisting in the preparation of reports.

Types, formats, and produces documents such as proposals, presentations, correspondence, and standard reports.

Establishes and maintains record keeping and filing systems specifically for sub-contractor management, contract performance and client direct reporting.

Maintains calendar and contact database, schedules appointments, completes travel or conference arrangements and may arrange meetings and conferences for an assigned work group.

May perform administrative duties specific to department such as, conducting research, updating databases, and preparing collateral materials for mass mailings.

Completes expense reports and handles reconciliation of receipts for a designated work group.

Responsible for opening, sorting, prioritizing and distributing inbound mail. Coordinates services for outbound mail.

Answers phone calls with regards to inquiries, researching and resolving problems requiring knowledge of department policies and procedures.

Manage assigned reporting systems for PPM performance, change control and Business Incident Reporting

Sub-contractor management programme assistance including finance and performance management

Liaison with operational teams to assist with technical competence training programme delivery, bookings, certifications and refreshers

Accessing and extracting data from the clients CMMS system as a superuser

Assist with on boarding and off boarding of technical team

Assist with annual assessment programme and actions

Other duties may be assigned.

**Education**

Administration NVQ or equivalent

Some technical FM experience in a similar role

Technical qualification (NVQ/HNC or equal) (Desirable)

**Skills**:
Strong PC skills, MS Office

Self-motivated and resourceful

Good administrative skills

Well organised and good prioritisation and planning skills

Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner

Service orientated attitude combined with innovative thinking

Able to work in the team environment

**Knowledge**

Knowledge and awareness of the facilities management industry

**Experience**

Practical experience in working with supply partners to deliver a seamless, integrated service

Customer services experience and the ability to communicate at all levels

**Aptitude**

Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels

Self-motivated and ambitious

Results/ task orientated, with attention to detail and accuracy

Excellent time management and organisational skills

Commitment to continuous improvement

Ability to work as part of a team, as well as independently

Calm manner, able to work under pressure and with changing demands and priorities

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