Licensing Coordinator

2 weeks ago

Solihull, United Kingdom Stonegate Group Full time

**Licensing Coordinator**

**£22,000 p.a.**

We have an exciting opportunity to join our fantastic Licensing team, to assist with the administration of all licensing matters and service the requirements of Stonegate Group, including Publican Partnerships, Managed, Commercial and Joint Ventures.

**Essential key skills required**:

- Administrative accuracy
- Experienced with MS packages including Excel
- Experience of working within a fast-paced environment

**Training will be given on all other elements of the role.**

**Key Responsibilities & Duties**:

- Licensing Act 2003
- Gambling Act 2005
- PRS/PPL
- Pavements (Highways and Business & Planning Act)
- A Bards
- Smoking Permits
- Manage complaints regarding compliance with premises licence conditions or those in breach of the core licensing objectives under the Licensing Act 2003. You will advise the various operational teams to ensure the best commercial outcome which also protects the Groups commercial interests.
- Ensure compliance with the administration requirements of the Company and any deviations in standards of performance are addressed and escalated.
- To liaise with four business units on a regular basis in order to actively progress matters and deal with ad hoc queries.
- Manage a roll out program in accordance with the business units as pubs convert from publican partnership to managed, ensuring a timely deliver, keeping costs to a minimum and compliance to current legislation.
- To provide all internal and external stakeholders with an excellent service in accordance with Company procedures.
- To maintain and improve relations with the business units by providing training, guidance and protecting the Group always from adverse publicity and criminal prosecution.
- Manage “blue light incidents. Requirement to work occasional weekends.
- Ensure all relevant licensing documentation and records are maintained.
- Ensure the Groups electronic systems are always accurate.
- Ensure appropriate re-charges for licensing costs are raised.

**General**:

- Ensure the integrity and reputation of the Company is never jeopardised.
- Ensure that company policies, procedure and systems are adhered to within the scope of the role.
- Attend regular team meetings.
- Assist and take responsibility in other areas of the business as and when required.
- Pro-actively develop skills and maintain the highest professional standards.

**Skills, Experience & Qualifications**:

- Extensive administration experience and evidence of accurate working.
- Ability to prioritise and deal with high volume workload and manage own workload effectively.
- Have excellent organisation skills and be able to manage fast past administration.
- High standards of customer service essential and be comfortable dealing with demanding clients.
- Experience of using a CRM system would be advantageous.
- Enthusiastic, energetic and team approach to working.
- Demonstrate good competency in Word, Excel and Outlook

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