Client Lead, Sustainability Programme Management

3 weeks ago

London, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

We are seeking a Sustainability Programme Management Client Lead for our Sustainable Operations Team.

About the job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate across lifecycle.
In this role, you will work directly with one of our high-profile clients, a global investment management organization, to lead on the programme management and delivery of sustainability services across their UK assets. As a member of the JLL Sustainable Operations Team with a deep knowledge of the needs of our client’s programme, you will ensure they are capturing the opportunities that JLL’s full suite of sustainability services has to offer. You will act as an accelerator and collaborator across all areas of our sustainability services to enable our client to increase engagement across stakeholders and progress towards goals.

What this job involves
You will be instrumental in implementing and optimizing new sustainability programmes in direct collaboration with the client’s sustainability team.

The role will be focused on communication and innovation across internal and client teams to integrate feedback, remove roadblocks and leverage opportunities.

Bringing applicable in-house JLL tools and processes to the client for problem solving

Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making and how to leverage data tracking and monitoring.

Advising the client on opportunities for JLL to support larger programmatic elements, as needed, to bring all-in-one solutions for the client’s discretion

Lead the development, implementation and continuous improvement of all sustainability activities across the client’s real estate portfolio

Contribute to the client responsible property investment strategy and drive the delivery of key objectives

Providing strategic direction and guidance on ways to enhance and expand service delivery to the client, including leveraging supply chain partners, internal collaborations and the broader Energy and Sustainability Services team

Establish strong working relationships with JLL teams, Contract Directors, Client Relationship Directors and serve as the point of contact and advice for all sustainability related matters Collaborating with other JLL service lines on the account (Real Estate, Finance, Projects, FM and procurement) to deliver an integrated energy and sustainability solution to the client.

Effectively tracking and communicating success stories to ensure a high level of awareness and engagement is achieved with regard to the overall energy and sustainability program.

Demonstrating innovative thinking and proactive management in bringing new ideas and solutions to the client, and ensuring they are rolled out effectively.

Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Desired experience and technical skills
University Degree (environment, sustainability, science, engineering or related fields)

Minimum 8 years’ experience in managing and delivering sustainability related services to real estate clients.

A sustainability related qualification and a deep understanding of sustainability issues relevant to real estate.

Passionate about working towards a sustainable future

An excellent understanding of the key sustainability issues within real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation

Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable

Excellent ability to build relationships with clients and their internal teams

A strong track record integrating sustainability into organizations’ operations

Experience working in a collaborative way with clients and other stakeholders to develop ambitious and robust sustainability programmes

Proven project management experience and excellent communication skills

Attention to detail and accuracy in written and numeric work

Ability to obtain buy-in and engagement from employees at all levels.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 count

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