Supplier Success Rep

7 months ago


Cookham, United Kingdom Avetta LLC Full time

**This position requires being fully fluent in **_**all **_**of the following languages: German, Dutch, French, and English.**

The Supplier Success Professional will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point of contact for all Avetta customers.

**This position requires being fully fluent in all of the following languages: German, Dutch, French, and English.**

**After the first four weeks of training, this role offers a hybrid schedule in our Maidenhead office (3 days in office, 2 days work from home). Remote work will be considered for those outside of commutable distance.**
- Provide professional support to all Avetta customers
- Help end-users navigate the Avetta Cloud Application
- Verify technical documents submitted by end users
- Ability to resolve complex issues with focus on customer experience
- Prioritize and resolve customer needs
- Accurately verify details on regulatory documents
- Support and explain customer billing and subscription terms
- Record details of interactions in Service Cloud (SFDC)
- Communicate and coordinate with internal departments
- Work as a team and be a positive addition to Avetta’s culture
- Performs other duties as assigned
- May be required to attend training, meetings, or seminars
- **Fluent in English, German, Dutch, and French**:

- Call center experience is a plus
- Excellent communication skill - both written and orally
- An affinity for learning online software systems
- Interpersonal skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Adaptability
- Self-Motivated
- Stress tolerance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Application question(s):

- What are your minimum annual salary requirements?

**Language**:

- French fluently (required)
- German fluently (required)
- Dutch fluently (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in UK Sl64BY