Support Team, Client Advisor

3 weeks ago


Birmingham, United Kingdom Forces Employment Charity Full time

**Support Team Client Advisor (Birmingham)**

Job Role:
The forces Employment Charity offers a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law
- abiding life.

The role of the Support Team Client Advisor is to deliver the Forces Employment Charity support centre function for the programme. This is a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law
- abiding life.

Manager

Specific Responsibilities:

- Make first contact with Veterans referred into within 2 working days and complete initial registration
- Upload client information to case management system
- Provide initial advice and guidance on registration
- Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System
- Support coordinator to engage with the veteran after initial assessment
- Support Veterans to obtain proof of Service and sign required consent forms
- Record all interactions with Clients and other stakeholders accurately on the Salesforce case management system.
- To be flexible and complete any additional tasks, asked of you by the NST lead and Support Centre Manager

PERSON SPECIFICATION

Essential Competencies:

- High quality written and verbal communication skills, with a personable manner and excellent telephone technique.
- Experience of advising and supporting individuals.
- Excellent IT and keyboard skills.
- Experience of business administration in particular the use of databases and customer management systems to accurately record data.
- Strong organisational skills with a desire to achieve through own initiative.

Desirable Competencies:

- NVQ Level 4 Advice and Guidance.
- Empathy for those who have served in the Armed Forces
- Understanding of those in the Justice System

To apply, please submit your CV and cover letter by Midnight 24th February 2023

Interviews to be scheduled for the week commencing the 6th March 2023


**Salary**: £20,900.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- BIRMINGHAM: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: Hybrid remote in BIRMINGHAM

Application deadline: 24/02/2023



  • Birmingham, United Kingdom Forces Employment Charity Full time

    **Veterans Support Advisor** **? Job Role** A position has become available within The Forces Employment Charity Support Centre as a member of the Veterans Support Team based in Birmingham. We are looking for a Veterans Support Advisor is to deliver The Forces Employment Charity Support Centre function.As a Veterans Support Advisor, you will be hard...


  • Birmingham, United Kingdom Aon Hewitt Full time

    Client Service Advisor, Insolvency & Restructuring, (Birmingham) Aon’s UK Retail business are currently recruiting a Client Service Advisor to join our Insolvency & Restructuring team. Preferably based in Birmingham you will support a busy, growing team supporting Insolvency Practitioners and Receivers. As an organisation, we are united through trust...


  • Birmingham, United Kingdom Reed Business Support Full time

    An exciting new opportunity has arisen to work in Human Resources with hybrid flexible working patterns. Our Birmingham based client is looking for a H/R Advisor with a wealth of experience dealing with absence management. The position is a temporary contract till 31st March 2023 supporting a busy department with extra workloads. Main duties will be to...


  • Birmingham, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** *** Birmingham £30000 - £40000 16/02/2024 NJR14513 DESCRIPTION We have a fantastic opportunity to join our Corporate Team as a Corporate Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established,...

  • Client Advisor

    4 weeks ago


    Birmingham, United Kingdom Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    1 month ago


    Birmingham, United Kingdom Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...


  • Birmingham, United Kingdom S Knights Recruitment Full time

    We have an exciting new opportunity for a Learner Support Advisor, our client is dedicated to empowering individuals who are unemployed by providing them with the necessary support to access education, training, and employment opportunities. We are committed to fostering a supportive environment where individuals can thrive and achieve their goals. **Key...

  • Mortgage Advisor

    7 days ago


    Birmingham, United Kingdom Premier Jobs UK Limited Full time

    Are you looking to join a network that puts the results of their Mortgage Advisors first by ensuring they have all the tools available to succeed? This Mortgage Advisor job has full autonomy for you to manage your own diary and balance your work and familylife. **The Company** This financial services network has built an excellent team of 50 Financial...

  • Area Sales Engineer

    3 weeks ago


    Birmingham, United Kingdom Client Full time

    Area Sales Engineer £40,000 - £45,000 + Car + Bonus + Excellent Company Benefits Home based - Regional patch. Do you have Sales experience within Automation / SCADA / Power Utilities or similar background, looking to work for a rapidly expanding company on a range of high value projects within a niche industry? On offer is an excellent opportunity to...

  • Junior Client Advisor

    4 weeks ago


    Birmingham, United Kingdom IPS Group Full time

    A global leader in commercial insurance risks seek a Junior Client Advisor / Account Handler to join their expanding operation. Servicing global risks, and being the only tam outside of London doing so, you will work alongside other regional offices within the business with your sole focus on administering, advising and consulting on global and local...

  • Mortgage Advisor

    4 weeks ago


    Birmingham, United Kingdom Premier Jobs UK Limited Full time

    This established company is looking to recruit Mortgage Advisors to join their growing team. They are looking to take on Mortgage Advisors in a self-employed capacity, that have a small client bank, however looking to join a company that can offer them the following lead sources: - Estate Agents - Lead generation company - Medical company that provides...


  • Birmingham, United Kingdom Progressis Full time

    Job Role- Administration Jobs- Contract Type- Perm- Location- Birmingham- Salary- £23K to £26K- Date Added- 18/03/2024- Date Expires- 15/04/2024- Industry- LawA reputable law firm based in the city centre is seeking an intelligent Client Coordinator to provide extensive support in their Court of Protection team. As a challenging but rewarding area of work,...


  • Birmingham, United Kingdom Client Full time

    Mechanical Fiiter (Training - Tower Cranes) UK Based - Bristol, Cardiff, Reading London, Birmingham, Cambridge, Leicester, Derby, Peterborough, Manchester, Sheffield and Surrounding Areas £35,000 - £45,000 + Company Car + Progression + Training + Overtime + Company Benefits Are you a mechanical engineer with technical experience on heavy diesel...

  • HR Advisor

    7 days ago


    Birmingham, United Kingdom Page-Hired Full time

    **HR Advisor Central Birmingham (10 minute walk from New Street Station)** - £17 to £20 per hour - Permanent career progression opportunities within the Human Resources department. - City centre location - A supportive and inclusive work culture. - The opportunity to work within a large, reputable not-for-profit institution. We are recruiting an ongoing...

  • Parts Advisor

    1 day ago


    Birmingham, United Kingdom Hawkfield Recruitment ltd Full time

    Hawkfield Recruitment is looking for an experienced Parts Advisor for a family-owned Dealership based in the Birmingham area.Our client is a main dealership, and they are looking for an experienced Parts Advisor to join their team. As a Parts Advisor, you would be required to maintain a well-stocked department working closely with the workshop. You would...


  • Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    Seeking a HR Advisor to join a nationwide charity, which supports disabled children and young people, as well as their families. This is a hybrid role, with the requirement to be in the office one day per week, though there is the possibility to work moredays in the office if desired. The HR Advisor will be supporting the HR Business Partner, as well as a...

  • Cdm Advisor

    4 weeks ago


    Birmingham, United Kingdom Brandon James Health & Safety Full time

    A prestigious consultancy with an established client base are seeking a CDM Advisor to join their team in their Birmingham office. The CDM Advisor will provide advice to clients in line with the CDM Regulations 2015. The CDM Advisor will be flexible to commute to on-site projects within their region, giving certainty, reducing risk, and providing the best...

  • Financial Advisor

    3 weeks ago


    Birmingham, United Kingdom Premier Jobs UK Limited Full time

    This employed Financial Advisor job provides you with first-class access to HNW and UHNW clients to develop an enviable client bank. Their clientele includes business owners and senior managers ranging from SMEs to listed companies. Once you are established,the business would have a long term aim for you to be writing £300k gross pa. This exciting position...


  • Birmingham, United Kingdom Gcbrecruitment Full time

    We are currently seeking a qualified Mortgage Advisor to work with our clients, a fast-growing PropTech business who are looking to revolutionize the home moving process. Working remotely, our clients are seeking a driven and forward-thinking Mortgage Advisor, with the opportunity to work on a self-employed basis . An existing client bank is essential to...


  • Birmingham, United Kingdom Midland Heart Ltd Full time

    Are you a Midland Heart colleague seeking a fresh career opportunity? One that will test your resilience and your ability to deliver positive outcomes for challenging and vulnerable customers – all whilst proving vital support to your own team members? If so, we have an opportunity for the right individual to join us as a  Tenancy Services Advisor . In...