Sales Assistant

7 months ago


Wembley, United Kingdom Kalpana Stores Full time

Kalpana is a family run business which was established over 35 years ago. We are a ladies Asian fashion retail boutique store. We sell fancy footwear, handmade evening bags, designer imitation jewellery and designer sarees. We are looking for an employee that can assist customers in purchasing the products stated above; Giving our customers the best customer service; Showing items which we feel will be suitable for the customer and explaining the product specifications to them. We would also like our employee to be innovative and come up with ideas to improve our business in the future i.e., how to improve sales and our online experience. We are looking for someone that can speak either Hindi or Gujarati in addition to English. Reason for this is we are based in an Asian area and have a lot of customers that cannot speak English or are more comfortable speaking their own mother tongue. If you cannot speak those languages, we will still be interested in someone that has some retail knowledge and experience. We would like to have someone that has proven skills in customer services and sales.

About the Role:

- Provide excellent customer service to all of our prospective clients during their time in our showroom.
- Demonstrate exceptional selling skills and product knowledge.
- Maintain excellent visual merchandising standards with representable displays
- Promote high-quality retailing standards.
- Manage and participate in client appointments both in-store and over the phone if required.
- Guide clients to their desired item in a timely manner
- Achieve and exceed sales goals.
- Take part in social media campaigning and promotion.
- Assist in stock movement and managing stock levels in the store

What we look for:

- 1+ year retail experience
- Good social media skills
- Outstanding customer service skills
- Willingness to develop new skills
- People who work well in a team as well as individually.
- Confident individuals with great communication skills
- Well-presented appearance

**Job Types**: Full-time, Part-time

**Language**:

- English (required)
- Gujarati (required)

Work Location: In person


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