Planner

2 days ago


WaltononThames, United Kingdom MMP Consultancy Limited Full time

MMP Consultancy are working alongside a national contractor to recruit a Planner to work in Surrey. Offering fantastic employment benefits, the Planner position will be offered on a permanent basis.
Duties of a Planner:
Allocate work to trades people within given time scales
Resource work efficiently by being aware of tradespeople's availability and knowing where they are at all times
Promote and maximize 1st time fix
Management of 'Impact Diary' or equivalent through updates of Impact and DRS appointment slots according to resource available
Monitor and report service delivery issues to senior service controller
Help and support the team to achieve branch objectives
Liaise with external providers i.e. suppliers/subcontractors as required
Assist senior service controller in monitoring/improving tradesperson's job activity
Empower trades people to take ownership of work issued and ensure jobs completed within time whilst minimising follow-on jobs
Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery
Consistently focus on diary changes (internally and externally)
Ensure diary commitments are reflected with WIP report analysis and make necessary changes to reflect desired results
Proactively drive out service failure
Influence subcontractors to ensure jobs issued are completed in time
Ensure customers and client and fully informed
Challenge and support tradespeople
Maximise output with supervisors Conduct daily check to ensure tradespeople are fully using their PDA's
Conduct the daily operating report and appoint any follow-on jobs
Ensure that work for that evening/next day is sent to PDA by end of day
Ensure the on call info from the previous evening is closed out by 10am
Ensure that PDA problems are rectified as a priority
Experience Required for a Planner:
Good telephone manner - proven experience in managing telephone enquiries/customer complaints
Excellent communication skills, verbal and written
Ability to be diplomatic
Problem solving skills, analytical capability
Ability to work well under pressure
Tact, previous call centre experience
Experience in social housing repairs and maintenance


  • Planner

    5 days ago


    Walton-on-Thames, United Kingdom Howells Solutions Full time

    **Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Walton on Thames Up to 30k** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners /...

  • Repairs Planner

    5 days ago


    Walton-on-Thames, United Kingdom Howells Solutions Full time

    **Repairs Planner/Customer Service Advisor - Social Housing Repairs & Maintenance Based in Walton on Thames £27,000 - £28,000 per annum** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners /...

  • Transport Planner

    6 days ago


    Walton-on-Thames, United Kingdom BR SAUNDERS TRANSPORT LIMITED Full time

    **TRANSPORT PLANNER** We are seeking an experienced Senior Transport Planner that must ensure compliance and timely collections and deliveries, to ensure customer service levels remain high and organisation standards are met. We are a dynamic, customer focused provider of specialist transport services to the events, plant & machinery industries. The vital...

  • Project Planner

    1 day ago


    Walton-on-Thames, United Kingdom Air Products Full time

    **Central Planner** **EU-UK-Hersham** **Who are we** At Air Products, we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. With approximately 21,000 employees and operations in over 50 countries, we serve customers across a wide range of industries from food and beverage to medical, energy and...


  • Walton-on-Thames, Surrey, United Kingdom Austin Fraser Full time

    Job RequirementsAs a Senior Planner, you will oversee the planning process, produce performance reports, and maintain diaries. Strong organizational skills and excellent communication abilities are necessary to ensure smooth workflow. The successful candidate will also be experienced in Social Housing and Senior Planning roles.

  • Repairs Planner

    6 days ago


    Walton-on-Thames, United Kingdom Howells Solutions Full time

    **Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temporary, 12 week position Based in South West London £12-£15 an hour, depending on experience** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and...

  • Senior Planner

    6 days ago


    Walton-on-Thames, United Kingdom Build Recruitment Full time

    Role: Senior Planner Contract: Tep to Perm Salary: £17.82 umbrella rate Location: Walton, KT22 Sector: Social Housing Purpose of the role: To manage the planning teams and provide an effective and efficient service and to support the work of the Service Delivery teams. Manage the work-load of planners, to ensure the most efficient and profitable...

  • Senior Planner

    4 weeks ago


    Walton-on-Thames, United Kingdom Build Recruitment Full time

    Role: Senior Planner Contract: Tep to Perm Salary: £17.82 umbrella rate Location: Walton, KT22 Sector: Social Housing Purpose of the role: To manage the planning teams and provide an effective and efficient service and to support the work of the Service Delivery teams. Manage the work-load of planners, to ensure the most efficient and profitable...

  • Senior Planner

    4 weeks ago


    Walton-on-Thames, United Kingdom CV-Library Full time

    Role: Senior Planner Contract: Tep to Perm Salary: £17.82 umbrella rate Location: Walton, KT22 Sector: Social Housing Purpose of the role: To manage the planning teams and provide an effective and efficient service and to support the work of the Service Delivery teams. Manage the work-load of planners, to ensure the most efficient and...

  • Operations Planner

    3 weeks ago


    Walton-on-Thames, Surrey, United Kingdom Austin Fraser Full time

    Job OverviewAustin Fraser seeks an experienced Operations Planner to join their team in Walton-on-Thames, KT12. As a key member of the repair and maintenance team, you will be responsible for scheduling works into diaries for up to 20 operatives daily, ensuring immediate attention is given to allocate work to operatives when they become...

  • Repairs Planner

    4 weeks ago


    Walton-on-Thames, United Kingdom CV-Library Full time

    Repairs Planner Location: Walton-on-Thames, KT12 Term: Full time / Temp to Perm Salary: £12.50ph PAYE / £16.50ph UMBRELLA Hiring ASAP Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the...

  • Repairs Planner

    6 days ago


    Walton-on-Thames, United Kingdom Build Recruitment Full time

    Repairs Planner Location: Walton-on-Thames, KT12 Term: Full time / Temp to Perm Salary: £12.50ph PAYE / £16.50ph UMBRELLA Hiring ASAP Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and...

  • Repairs Planner

    4 weeks ago


    Walton-on-Thames, United Kingdom Build Recruitment Full time

    Repairs Planner Location: Walton-on-Thames, KT12 Term: Full time / Temp to Perm Salary: £12.50ph PAYE / £16.50ph UMBRELLA Hiring ASAP Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and...


  • Walton-on-Thames, Surrey, United Kingdom Austin Fraser Full time

    Job DescriptionAs a skilled professional in the field of social housing and repair maintenance, we are looking for an experienced Repair Workforce Planner to join our team in Walton-on-Thames. The successful candidate will have a strong understanding of planning systems, trade allocation, and health and safety protocols.ResponsibilitiesSchedule works into...


  • Walton-on-Thames, Surrey, United Kingdom Build Recruitment Full time

    Job DescriptionAs a Senior Housing Planner with Build Recruitment, you will play a crucial role in managing the planning teams and providing an effective service. Your primary objective is to support the work of the Service Delivery teams.Purpose of the Role:Produce weekly performance reports by gathering data, recording accuracy, and achieving KPI...

  • Senior Planner

    3 hours ago


    Walton-on-Thames, Surrey, United Kingdom Austin Fraser Full time

    Job SummaryAustin Fraser is seeking a seasoned Senior Planner with expertise in the social housing sector to lead our planning team. As a key member of our team, you will be responsible for delivering exceptional results and contributing to the growth of our clients' businesses.ResponsibilitiesDevelop and maintain accurate weekly performance reports,...


  • Walton-on-Thames, United Kingdom Build Recruitment Full time

    About This OpportunityWe are seeking a highly experienced Senior Planner to join our team in Walton, KT22.Job OverviewThe successful candidate will be responsible for overseeing the planning teams and ensuring that they are working efficiently and effectively. They will also be required to manage the workload of planners and provide support to the Service...


  • Walton-on-Thames, United Kingdom Build Recruitment Full time

    About the JobWe are currently seeking a skilled Senior Planner to join our team in Walton, KT22.Job DescriptionThe successful candidate will be responsible for managing the planning teams and providing an effective and efficient service. They will also be required to support the work of the Service Delivery teams and manage the workload of planners to ensure...


  • Walton-on-Thames, United Kingdom Build Recruitment Full time

    As a Senior Planner at Build Recruitment, you will play a key role in driving efficiency and profitability in the social housing industry. The successful candidate will be responsible for managing the workload of planners, ensuring the most efficient and profitable management of all works. Key responsibilities include managing operational administration,...


  • Walton-on-Thames, United Kingdom Build Recruitment Full time

    About the RoleBuild Recruitment Limited is seeking a highly experienced Senior Planner to join our team in Walton, KT22.Job SummaryWe are looking for a skilled Senior Planner with extensive experience in the social housing industry. The ideal candidate will have excellent planning and organizational skills, with the ability to manage multiple projects...