Operations Coordinator

3 months ago

Ashbourne, United Kingdom SMS Environmental Ltd Full time

At SMS environmental, we focus on competence and innovation, we therefore look for the best and most diverse talent of today and tomorrow.

SMS Environmental has an opportunity for an enthusiastic and organised Operations Coordinator to join our expanding Service Delivery department, handling the booking of Pre-planned Maintenance work using our in-house system, Opuz. You will be working as part of a small and friendly team based in our Derby office, based in Ednaston park. This is an office-based role.

This is a key role that needs an organised and meticulous approach. The ideal applicant will come from a customer service environment and have excellent communication skills.

**About SMS Environmental**

SMS Environmental is a respected provider of Legionella Water Testing and treatment services to a range of clients across the country. This is compliance driven and all work must be completed on time and recorded accurately.

**Your role**:

- Co-ordinating the booking of Engineer visits to client premises
- Contacting all sites to advise and confirm attendance date
- Raising jobs on our in house work scheduling system
- Using Gmail calendars to advise of their work in advance
- Handling ad-hoc queries from clients and staff
- Assisting colleagues to cover absences
- Keeping in house systems up-to-date with work completed
- Diligently processing multiple tasks.

**Your experience**:

- Good organisational and time management skills
- Previous experience in a planning or scheduling environment within a service industry
- Friendly and efficient communication skills both written and, on the telephone
- Computer literacy and accurate data entry
- Good geographical knowledge to assist in planning routes for engineer visits an advantage
- Good team player with a can-do attitude

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£25,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

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