Same Day Courier Controller

3 weeks ago


London, United Kingdom L T Baldwin Transport Ltd Full time

Due to expansion, LT Baldwin have a great opportunity for a dynamic and driven person to help build and develop the new courier side of the business.

This a varied role and would suit someone with relevant industry experience.

Good customer service and communication skills, both written and verbal with a strong attention to detail, along with good geographical knowledge of London is essential.

**The main responsibilities.**

(Include but not limited to)
- Taking telephone bookings from clients and inputting into system
- Calling back clients advising updates
- Liaising with customers and drivers
- Assisting drivers with job queries
- Maintaining Driver files
- Experience in Controlling deliveries
- Assisting with Rider / Driver recruitment
- Courier controller experience
- Fast thinking, problem solving skills
- Able to work under pressure


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