Hire Desk Controller

3 weeks ago

Leigh, United Kingdom Aerial Platforms Ltd Full time

We are currently recruiting for a full time hire desk controller based at our Head Office in Leigh.

We require someone who is eager to learn, keen to progress and gain an understanding of the business and preferably has some hire desk / administration experience.

You will be working in the extremely busy Hire Office where no two days will be the same. The role requires high levels of attention to detail and the ability to spot the unusual and act upon it. You will also need to be highly organised and productive.

Working as part of a lively team, you will need to be a good team player, have excellent communication skills plus the ability to manage your own time effectively to achieve tasks to tight deadlines.

The role requires someone with excellent computer and data entry skills to navigate standard MS Office packages as well as other bespoke packages and systems.

**Responsibilities and Duties**

The main responsibilities associated with the position are as follows:

- Undertake administrative duties to assist the sales department
- Supporting sales team, processing queries and handling quotes
- Handle customer enquiries / queries over the phone
- Recommend suitable products based upon the customer’s requirements
- Negotiating hire prices with customers
- Communicating with the transport / Service department
- Arranging delivery / collection of machines
- Liaising with national suppliers / building relationships
- Following up quotations
- Processing all hire paperwork relating to customer orders
- Ensuring customer satisfaction
- Develop product knowledge
- Ad hoc reporting and analysis as requested
- General filing and administrative duties

**Benefits**
- Immediate start available
- Free parking
- Pension scheme
- A busy and varied role

**Job Types**: Full-time, Permanent

**Benefits**:

- Childcare
- Free parking
- On-site parking
- Private dental insurance

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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