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Front of House Staff

7 months ago

Belfast, United Kingdom Harrison Belfast Full time

Do you love talking to people ? Do you feel great delivering excellent customer service ?

We have a position for you either part time 2 evenings a week or full time if you are looking for a job with great career prospects and personal development

''
We are seeking a friendly but efficient person to host our guests in the evenings and weekends. If you have a background in the restaurant, bartending, or hospitality industry, this could be the perfect opportunity for you

However a positive can do attitude is valued over experience in hospitality. We welcome high energy people who make our guests feel special and will go the extra mile.

**Responsibilities**:

- Greet customers with a warm and friendly demeanor
- Assist customers during their stay with restaurant, tours, transport and special requests
Handle cash transactions accurately
- Maintain a clean and organized front end area
- Answer customer inquiries and resolve any issues or complaints
- Assist with inventory management

**Requirements**:

- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Attention to detail and accuracy in cash handling
- Availability to work flexible hours, including evenings, weekends, and holidays

**Job Types**: Full-time, Part-time

**Salary**: From £11.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount

Day range:

- Every weekend
- Holidays
- Weekend availability

Physical setting:

- Hotel

Shift:

- Night shift

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person