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Team Leader

4 months ago

Battersea, United Kingdom Black Sheep Coffee Full time

**Job details**:
Pay: £12.70 to £13.20 per hour (inclusive of weekly bonus of 50p per hour)*

, 40 hours per week. Permanent.

Please be aware this vacancy is not specific to one store, but includes all London locations.
- Internally we refer to this role as Supervisor_

**Overview**:
Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we Maybe we can help each other out...

We are looking for great Supervisors across our existing London sites, as well as positions for our exciting future sites.

We love to see our team members grow with the company and offer one of the best in class Leadership and Management training programmes to ensure we only have the 'best of the best' in the coffee industry.

We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do.

**What you'll be doing**:
Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Black Sheep Coffee ethos, you support with training your team and creating a positive vibe.

**What you'll need**:
Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have:

- A customer-oriented positive attitude
- Experience of customer service
- The diary to accommodate flexible shifts
- A desire to mix things up and play with the status quo
- A drive to give back to the community with our free coffee boards for the homeless
- An eye for detail and high quality
- Ability to lead and inspire the team during busy hours
- Experience in supporting shop management and day to day managerial tasks
- A basic knowledge of training
- Free food item on shift
- Weekly Bonus Scheme to boost your monthly earnings

**About Black Sheep Coffee**:
Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee.

Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved.

All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations.

**The Perks**:

- Weekly cash plan (money when you need it)
- Flexible hours (no zero hours contracts)
- Grow your career with advanced coffee training
- Free coffee while working
- Discounted food and drinks
- Rewards for wowing your team or your customers
- Employee Assistance Programme for when you need advice or assistance
- A collaborative, creative, and inspiring working environment
- Seasonal staff parties
- Training and opportunity to progress your career
- Free food item on shift
- Weekly Bonus Scheme to boost your monthly earnings

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