Customer Team Leader

1 month ago

Salisbury, United Kingdom Coop Full time

**Customer Team Leader**
- Location: The Co-operative Food, 19 - 21 North Street, Salisbury, SP2 0HE- Pay: £13.32 per hour- Contract: 16 - 39 hours per week + regular overtime, part-time, permanent- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY- Pay: £13.32 per hour- Contract: 16-30 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE- Pay: £13.32 per hour- Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.-...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY - Pay: £12.10 per hour + great benefits - Contract: 20-30 hours per week + regular overtime, permanent, part time - Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends. You'll be covering...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY - Pay: £12.10 per hour + great benefits - Contract: 12-39 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 17-06-2024 Customer Team Leader   Location: 74 Castle Road, Salisbury, SP1 3RR Pay: £13.32 per hour Contract: 20-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons,...

  • Customer Team Leader

    3 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 26-06-2024 Customer Team Leader   Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY Pay: £13.32 per hour Contract: 16-30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings...

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 26-06-2024 Customer Team Leader   Location: (Apply online only) Wilton Road, Salisbury, SP2 7JY Pay: £13.32 per hour Contract: 16-30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late...

  • Customer Team Leader

    3 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 01-07-2024 Customer Team Leader Location: 1 Bence Court, Archers Gate; Archers Way, Amesbury, SP4 7XP Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 17-06-2024 Customer Team Leader   Location: 74 Castle Road, Salisbury, SP1 3RR Pay: £13.32 per hour Contract: 20-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons,...

  • Customer Team Leader

    3 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 24-06-2024 Customer Team Leader Location: High Street, Tisbury, SP3 6HA Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full,...

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 25-06-2024 Customer Team Leader   Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including early mornings (store opening),...

  • Customer Team Leader

    3 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 24-06-2024 Customer Team Leader Location: High Street, Tisbury, SP3 6HA Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview ...

  • Customer Team Leader

    3 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 04-07-2024 Customer Team Leader   Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY Pay: £13.32 per hour Contract: 16-30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings...

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 25-06-2024 Customer Team Leader   Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including early mornings (store opening),...

  • Customer Team Leader

    1 month ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 17-06-2024 Customer Team Leader   Location: 74 Castle Road, Salisbury, SP1 3RR Pay: £13.32 per hour Contract: 20-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons,...

  • Customer Team Leader

    4 weeks ago

    Salisbury, United Kingdom Co-op Full time

    Closing date: 25-06-2024 Customer Team Leader   Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including early mornings (store opening),...

  • Customer Team Leader

    5 days ago

    Salisbury, United Kingdom CO-OP Full time

    Closing date: 17-07-2024 Customer Team Leader Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Experience Team Leader

    1 month ago

    Salisbury, United Kingdom Zest 4 Talent Full time

    Zest4Talent is excited to be recruiting for a Customer Experience Team Leader to join a growing adventure and outdoor pursuits company. A competitive salary of £30-35k per annum is on offer as well as a fun and varied working environment. Great opportunity for career progression as the company continues in its growth trajectory. The hours are seasonally led...

  • Customer Experience Team Leader

    1 month ago

    Salisbury, United Kingdom Zest 4 Talent Full time

    Zest4Talent is excited to be recruiting for a Customer Experience Team Leader to join a growing adventure and outdoor pursuits company. A competitive salary of £30-35k per annum is on offer as well as a fun and varied working environment. Great opportunity for career progression as the company continues in its growth trajectory. The hours are seasonally led...