Sales Associate

3 months ago

Edinburgh, United Kingdom Club Monaco Full time

**Job Description: Sales Associate Part Time**

**Company Overview**

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with mínimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

**Position Overview**

**Essential Duties & Responsibilities**
- Maximize personal sales at all opportunities
- Provide a friendly and welcoming environment
- Style the customer and provide outfitting options utilizing product from all collections
- Communicate product and customer feedback to managers
- Handle multiple customers at fitting rooms by following all policies and procedures
- Demonstrate effective phone etiquette through customer service
- Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
- Ensure ease of customer experience through visual presentation and overall store maintenance
- Assist in the execution of the brand integrity and visual standards set by the company
- Attend and participate in store flips
- Clean, vacuum, fold, size, steam, replenish as assigned
- Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
- Maintain a professional appearance consistent with established dress code and image guidelines
- Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

**Experience, Skills, and Knowledge**
- Excellent interpersonal skills supporting both a team environment and customer service
- Excellent English communication
- verbal and written
- Excellent time management/project skills
- Strong attention to detail
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results
- Must be able to work shift standing and walking and be able to lift approx 20 lbs.
- Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions

**Job Types**: Part-time, Permanent

Expected hours: 16 per week

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Edinburgh, EH2 2AD (required)

Ability to Relocate:

- Edinburgh, EH2 2AD: Relocate before starting work (required)

Work Location: In person

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