Desktop and Field Engineer 2nd Line Hybrid

Are you tired of seeing your colleagues through a screen and still love the flexibility of remote work?
If you thrive in an environment where collaborating with a team is encouraged and engaging with clients on-site, then you have come to the right place.
Your typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/fix.
**This role is based in our Manchester office with occasional site visits in and around the Northwest area.**
**Requirements:**:

- Solid experience of providing 2nd line-level support in a commercial environment
- Previous experience in joiner, mover, and leaver provisioning
- Experiencing assigning NTFS and Share permissions
- Knowledge of GPOs
- Experience with mailbox/calendar sharing and permission assignments

**Experience supporting**:

- Microsoft Exchange
- Active Directory
- Office 365
- Windows Servers (full range)
- Symantec Products
- Citrix (XenApp/XenDesktop)
- Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous
- Experience of hardware break fix (pcs, mobile devices, printers)

If work-life balance is as important for you as it is for us, you'll like our remote-first hybrid working policy: four days per month in a C+C office or with your clients.
You'll get a chance to discuss with your manager about the days that work best for you and your team to meet in person.
**Location**: Swinton, Greater Manchester
**Contract Type**: Permanent
**Hours**: Full Time
**Salary**: Competitive
You may have experience of the following: 2nd Line Support, Helpdesk Analyst, IT Support Engineer, Second Line Support Technician, Systems Administrator, IT Support, Network Engineer, Technical Support, 1st Line Support Engineer, 1st, 2nd, Line Support MCP,Helpdesk Support Engineer, Microsoft Certified Professional, Network Administrator, Server Administration, Systems Analyst, Help Desk, 1st Line Support, First Line Support, Second Line Support, etc.
REF-201 597