Cws Associate

**Description**

As a key member of the Coworker Services team, this role focuses on providing a professional and first-class administrative service to the business. This role is directly responsible for all aspects of CWS Administration. Occasional project work is also a requirement of this role. Typical duties will include:

- Maintain and improving the level of service provided
- Supporting the continuous improvement of CWS activities
- Actively contributing to the successful completion of CWS Project or improvement plans

UK travel may be required for this role.

**HR SYSTEMS AND DATA INTEGRITY**
- Accurately input and maintain employee information on the HR systems.
- Provide accurate and timely management information and reports.
- Carry out data cleansing as required.
- File maintenance in line with DPA regulations.

**CWS ADMINISTRATION**
- Administer and be the lead on agreed work streams within CWS processes
- Shared responsibility of the CWS Inbox
- Provide a professional first point of contact for coworkers requiring CWS support.
- Provide the CWS Team with admin support as required which may include minute taking at meetings.
- Maintenance of accurate coworker records, in both electronic and paper formats to high quality standard.
- Support the CWS team with adhoc CWS projects as required.
- Maintaining library of standard CWS templates and preparing all correspondence.

**Knowledge & Experience**
- Previous experience of a high volume administration role is essential for this role
- Excellent IT skills in all Microsoft Office Systems
- Excellent communication skills
- HRIS experience and knowledge
- Security Clearance experience and knowledge is desirable
- CPP or part CIPD qualification preferable
- Experience in IT sector desirable

**Personal Attributes**
- Builds and maintains relationships with internal and external customers
- Ability to prioritise and multitask
- Flexible in approach
- Excellent interpersonal skills and the ability to work with all levels of the organisation
- Organised, methodical approach
- Detail conscious

Confidentiality and integrity are crucial