Porter Supervisor

The Horton General Hospital, Banbury is seeking a highly motivated team leader to join our Portering Supervisory Team.

The position will require the post holder to work 39 hours per week including working weekends and bank holidays.

Applicants must possess relevant experience of working in a supervisory role and have had first line responsibility for staff management. Previous experience of working in a healthcare environment or within a Portering role will be an advantage.

If you feel ready to undertake a first line management role, why not consider joining the team.

The role, whilst operational, will provide you with opportunities to be part of the patient experience, whereby you will be preparing rosta's, training staff, supporting the team as well as undertaking general portering duties along with being part of the site's emergency response team.

To be the operational Portering supervisor(s) in charge of the provision of a Portering team providing support services to the hospital site.

To ensure staff rotas are managed ensuring all Portering shifts are covered and that staff contingency plans are in place.

To liaise with other Portering supervisors to ensure continued service supervision during times of absence, annual leave or sickness

To effectively manage staff sickness, annual leave and provide correct payroll information to the Portering Manager.

To be the Portering lead for all site emergency response procedures.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

To allocate duties and shifts using an agreed staff roster system, ensuring effective Portering cover within allocated budget.

To supervise on a day to day basis, the Portering staff ensuring continued service supervision during times of absence, annual leave or sickness.

To effectively manage staff sickness, absence and annual leave.

To provide monthly payroll information to the Portering Manager ensuring all shift enhancements and overtime is captured correctly.

To ensure Portering equipment is operated in line with safe operating procedures and manufacturers operational guidelines, reporting any defects to the Portering Manager.

To ensure Portering staff complete all required statutory and mandatory training in line with Trust policies.

Ensure Portering staff receive adequate training in all aspects of their role and that this is documented for each individual.

To complete return to work interviews with staff following periods of sickness, absence.

To carry out annual staff appraisals with Portering staff, setting robust job related objectives with the aim of improving service performance.

To complete Back Care Facilitator training and as part of this role, assess Portering manual handling procedures and complete manual handling risk assessments.

To ensure all waste handling equipment is operated and maintained in line with safe operating procedures and manufacturer recommendations.

To proactively manage the informal process of addressing sickness, absence in line with Trust policies and procedures.

Support staff when dealing with front line distressing and emotional activities relating to crash team calls, mortuary duties and critical accident and emergency response.

Play a key role in ensuring the hospital site remains operational in the event of extreme weather conditions, clearing snow from roads and footpaths and salt gritting overnight to maintain safe access.

To assist in the development of operational procedures for tasks performed by the Portering department.

To liaise with service users to ensure the Portering provision meets the operational needs of the clinical services and to organise adhoc workloads.

To assist in the recruitment, interview and induction of staff.

To maintain expected standards of conduct, in line with Trust values, of all Portering staff and ensure that all wear the approved uniform and safety footwear.

To ensure Portering staff are given all relevant information through staff briefs, feedback from meetings and other sources of information.

To be fully aware of Fire Response Procedures ensuring all Porters are trained to a competent level of fire marshal and response team requirements.

To have input in identifying ways to improve the department both operationally and financially.

To assist department