Learning Experience Designer

4 months ago


London, United Kingdom Merck Sharp & Dohme Full time

**Responsibilities**:

- Uses business strategy, global learning strategy, and data driven insights to design scalable learning solutions in collaboration with the client facing Learning Consultant to ensure achievement of business goals.
- Creates high-level designs and learning journeys by persona and role that are scalable, learner-centric, business outcomes focused, innovative, inclusive, science-based
- Facilitates and leads content creation and experience design sessions, works to assess learner/persona skill gaps, and clearly defines instructional objectives
- Leverages data driven insights to create Detailed Design Documents for learning content and assets for learner-centric multi-part learner journeys and experiences to solve business challenges and achieve business outcomes.
- Creates any required content scripting leveraging a deep understanding of business unit and/or therapeutic area internal trends, learners, organizational culture, personas, mindset, and skills, and internal limits including change tolerance, leader availability, learner attention/absorption, tools/resources.
- Partners with Learning Developers, BPO talent, and vendors as they iterate and develop learning solutions and assets in accordance with the Detailed Design, ensuring assets are created in a way that can be scaled to additional audiences and needs, reducing redundant spend and work
- Oversees learning design and development vendors when work is outsourced to ensure alignment to standards, high-level design, defined learner experience and business outcomes.
- Works with Delivery point to support the certification of trainers as required.

**Core Capabilities**:

- Business acumen, including therapeutic/scientific acumen (particularly for therapeutic area designers)
- Learning Design and Development (i.e., assess, design, develop, & evaluate)
- Communication
- Team collaboration
- Program management
- Change management
- Stakeholder management
- Vendor management
- Digital learning and learning management systems

**Requirements**:

- Bachelor’s degree in instructional design, learning technology, adult education, or other related discipline
- 6+ years of related experience (4+ with master’s degree)
- 1+ years of experience as a Designer with experience leading the design and development of learning solutions to drive mindset, skill and behavior change to achieve business outcomes
- Up to date instructional design and learning science applied to live, virtual, on line, social, adaptive and in the flow continuous learning experiences
- Leverage innovative digital learning technologies and scalable user interfaces for web and mobile learning experiences
- Strong interpersonal and communication skills, verbal and written to both technical and non-technical audiences
- Co-create, collaborate and build trusted partnerships with team and business stakeholders
- Leverage data driven insights to drive decisions
- Agility, flexibility, working in a fast-paced iterative environment
- Creative thinking, strong problem-solving, continuous improvement capability
- Ability to guide / mentor experience developers and troubleshoot issues
- Assess capability, evaluate and measure value and business impact
- Stakeholder analysis and management, change management
- Business acumen and ability to rapidly learn business and cultural contexts

**Preferred**:

- Experience as an Experience Designer of dynamic learning solutions and role curriculum
- Pharmaceutical or healthcare industry experience
- Possesses a continuous learning mindset towards technology and finding new ways to improve the learner experience

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R251423



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