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Housekeeper

4 months ago

Edinburgh, United Kingdom Tigerlily Full time

Full Time Housekeeping Assistants

£10.50 per hour PLUS TRONC

Weekly Pay | Staff Discount | Flexible Working Patter
-----------------------------------
- We're looking for a **Housekeeping Assistant **to join #TeamTiger - if you think you’ve got what it takes, we’d love to hear from you

**About us**

Step into Tigerlily and discover Edinburgh’s most talked-about boutique hotel, bar and restaurant. Stylish? Absolutely. But we’ve been here long enough to know that good looks will only get you so far in life. Amidst pink hues, mirrored walls and chandeliers lie 33 bedrooms that effortlessly blend contemporary design with original features of our Georgian building.

We’re also home to a buzzing bar and restaurant, open daily for breakfast, lunch, dinner and late-night drinks with a bit of dancing thrown in too. We pride ourselves on having a little something for everyone, with a vast array of hand-crafted cocktails, to select seasonal A La Carte menus served all day long - it’s what we do.

**About the role**

**As a **Housekeeping Assistant **in our business, your responsibilities will include**
- Ensures the highest level of guest satisfaction regarding housekeeping areas by providing the highest standard of room, quality guests services and ensuring the privacy of guests is maintained at all times
- Check housekeeping report daily to ensure we minimise disruption to stay over guests and ensure rooms are ready for check in time.
- To provide a discreet turn down service taking into account the individual needs of the customer.
- To work with other member of staff and managers to ensure maximum efficiency at all times
- To be a team player and ensures cooperation with other departments Company Standards
- To maintain the bedrooms to the required standard in line with the housekeeping manual and to all specifications detailed.
- To maintain the organisation and cleanliness of storage areas and maids trolleys
- To be aware of guest presence at all times and follow the correct procedure before entering a room.
- To report all lost property to the head or assistant head housekeeper.
- Has read and understood the company health and safety policy and complies with the policies and procedures as laid out in the Health and safety statement especially regarding the use of equipment and COSHH
- Is responsible for ensuring that Mini bars are kept fully stocked at all times and guests are accurately billed for products consumed by completing daily reports and stock checks. Informs head of housekeeping of restock requirements.

**An ideal **Housekeeping Assistant **will**
- Have experience in a similarly high-quality operation, although not essential - an ability to work hard goes a long way.
- Be driven and focussed on first class standards across every aspect of the operation.
- Have excellent personal presentation and be consummately professional at all times.
- Be self-motivated, have the ability to work under pressure whilst remaining positive.
- Be creative in problem-solving and have excellent verbal and written communication.
- Have the ability to take direction and work well with a team.

**And finally, what we offer**

At Montpeliers we offer a challenging yet fun training programme which includes management development programmes and the ability to learn and progress from day one.

But it’s not all work and no play, our venues in Edinburgh are also fantastic for meeting new people and making new friends Excellent staff benefits, incentives and tip earning are just some things you can look forward to.

We use Flow Online Training modules as part of our award-winning staff training. Each training module has a final, certificated exam and on completion, staff can download essential product knowledge information which can be used as a source of ongoing reference.

Team Tiger

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: One location