Field Service Engineer

3 weeks ago

Romford, United Kingdom Search Consultancy Full time

Excellent training is also provided, along with the opportunity to progress to work on the other areas this company offers.
The expected duties and ideal experience for the successful engineer are as follows:

- Responding to machine failures within the agreed SLA
- Training staff on sites showing the operational features of the equipment once it is installed
- Liaising with the service desk to ensure calls are completed
- Working towards a first-time-fix
- Providing cover to other areas as required (due to holidays, sick days, etc.)
Skills and experience required:

- Minimum of 2 years experience of coffee machine engineering is essential
- Experience in vending machine engineering is preferred
- Basic understanding of electrical engineering
- Excellent communication and customer service skills
- Excellent problem solving skills
Full in-house training will be provided for this position, as will all tools, and a tablet and phone. The role will be Monday to Friday, and includes covering 1 in 4 Saturdays. Previous experience as a field service engineer in the coffee or vending industryis essential for this position.

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