Transport Planner

**Job description**

The Dudman Group of Companies have a vacancy for a Shipper / Sales Co-ordinator based at our Southwick Head Office, West Sussex.

Based primarily in West Sussex, the Group is a substantial business producing primary sand and gravel, crushed rock sub-bases and Armour Rock from both land-based and marine sources together with being producers of Readymixed Concrete. With extensive reserves, our market position is also supported further by a number of strategic wharves and comprehensive Recycling operations in the south ensuring a consistent quality supply to all major client contracts as well as our strong and highly valued regular customers.

With a reputation for excellence and service, we offer superb opportunities and personal development to people who actively contribute to our continued growth. In return, we offer real job satisfaction in an environment that encourages ideas, focuses on performance and rewards the continuous improvement of our business.

**Scope**

**Responsibilities**
- Take orders accurately from customers, agree quantity, delivery date and time with a high level of accuracy
- Plan and implement the daily deliveries to maximise the economic use of the transport fleet using our inhouse logistics software
- Liaison with drivers to manage deliveries to the agreed customer deadlines
- Maintaining customer relationship throughout order process
- Work closely with the Transport Managers to maintain driver resource levels and Area Sales Managers when planning work
- Build rapport with customers and develop relationships to encourage repeat business in liaison with the sales team
- Run reports for invoicing, waiting time and stocks

**Person Specification**

**Essential**
- Able to work collaboratively with a team
- Self-motivated, flexible and adaptable
- Able to work under pressure
- Excellent telephone manner
- Experience working within the construction industry,
- Excellent customer service record
- Experienced in using various IT systems and packages (mostly MS office based)
- EU working entitlement

**Desirable**
- Shipping experience
- Knowledge of logístical management software
- Telephone sales or customer service experience

**Key interfaces, stakeholders and relationships**
- Line Manager (Group Sales & Customer Services Manager)
- Customers, site representatives
- Quarry staff and drivers
- Transport department
- Accounts / IT department
- Production manager and site managers
- Suppliers, external contractors and agencies

**Hours of work, Remuneration and Benefits**

Position is full time Monday to Friday with 1 x Saturday morning per month on a rota basis. Salary commensurate with experience

**Benefits**:

- Contributory pension scheme
- 20 days holiday plus bank holidays
- Discretionary annual bonus

Must have own means to travel to and from Southwick Office

**Salary**: £25,000.00-£33,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Southwick BN42 4ED: reliably commute or plan to relocate before starting work (required)

Work Location: One location