Pia Coordinator

**Company Description**
United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.

United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:
**Property Services** - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.

**Infrastructure Services** - Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK’s largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK’s decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.

**New Homes** - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.

**Connected** - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.
**Job Description** Purpose**

To be responsible for administration duties in order to close due to expire NOI’s with Openreach across opportunities nationwide on behalf of our clients and assist in the day to day maintenance of the NOI journey and eventually learn how to place orders with Openreach for Network Adjustments. Updating Openreach Systems. Accessing PIA Criteria Portal with requests for areas of work. Tracking & reporting the progression of orders.

To assist in the completion of Build Completion Packs to be returned to the client once a build is complete. Collect all photo evidence through subcontractors and complete weekly progress meetings.

To provide support to the PIA Manager, GBC project team and subcontractors.

Complete weekly whereabouts to Openreach to verify where we will be working the week ahead, and amend any where needed through daily updates from subcontractors.
- Co-ordinate all tasks in regards to PIA and NOI’s. Close NOI’s where needed gathering all evidence in a timely manner in order to adhere to SLA’s,
- Produce reports on all tasks when required
- Assign updates to GBC & Subcontractors where needed and may effect build.
- Complete Build Completion Packs and whereabouts within set SLA's.
- Work with the Project Team to ensure the works are completed within the set time frames, all the relevant paperwork/photos are received from site.
- Submitting daily and weekly whereabouts to the Client and the Openreach portal.
- Provide timely and accurate responses to internal and external enquiries from both the Subcontractors and the Project Team
- General support administration as requested.
- Working with the Senior delivery managers and Fibre operations manager to ensure we can deliver to the clients expectations
- Progress meetings
- Any other duties as assigned

**Health and Safety Responsibilities**
- Set a good example to others by working safely
- Take reasonable care of yourself and any other person who may be affected by your actions and omissions
- Adopt a positive attitude, cooperate and assist the company in all aspects of Health, Safety and the Environment
- Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.

**Personal Skills**
- Able to work on own initiative and as part of a team
- Organised
- Time management / ability to work to deadlines
- Attention to detail
- Good telephone manner and communication skills
- Problem-Solving skills, and positive outlook
- Self-motivated and proactive
- Able to develop, establish and maintain customer and internal relationships
- Able to drive results through planning the delivery of the project within the project timescales, making decisions and providing solutions _where appropriate._

**Qualifications** Technical Skills**
- Good level of IT skills including excel, and other Microsoft packages
- Experience of working in the Telecommunications or similar industry
- Adept a