Commercial Assistant

1 month ago

North East, United Kingdom Whitehall Recruitment Full time

They are currently moving into an expansionary phase and have quickly developed a broad customer base in UK and overseas and therefore looking for a talented, self-motivated, and enthusiastic commercial assistant to strengthen the commercial team. This is a fantastic opportunity in a high-growth industry and offers the chance to be part of an exciting start-up that you can directly influence and shape.

**Responsibilities**:

- Order processing and follow up (POs, despatch notes, proformas, invoices, COAs).
- Liaising with our warehouse on the despatch of orders and communicating any updates or issues back to our customers.
- Recording of sales information, documents, and customer contact.
- Assisting with stock management and planning.
- Placing new orders with our suppliers and liaising freight forwarders directly.
- Ensuring payments are received from customers on time and carrying out credit checks when required.
- Arranging samples for customers and monitoring stock levels at 3rd party sample company.
- Involvement with the warehouse in Holland for deliveries to our European customers.
- General administration duties, which could also include updating the company website, LinkedIn and other marketing tasks.
- Domestic and international travel may be required on occasions to attend trade shows and assist on customer visits if necessary.

**Requirements for the role**:

- Previous customer service experience is essential (2 years +)
- Experience in Logistics - import/export procedures, incoterms, interacting with global freight forwarders and couriers.
- Proficient with Microsoft Office and other software such as CRM, XERO etc.
- Excellent attention to detail and time management skills are essential.
- Organised and self-motivated, willing to take the initiative and be proactive.
- Excellent written and verbal communication skills.
- Whitehall is the Recruitment Specialist for the Chemicals, Coatings, Polymers and Life Science based industries._

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