Apprentice Receptionist

Interviews online.

This position will be Full Time.

Spa Days: Monday - To Sundays with two days off per week.

You will work alongside our spa managers.

This role works on a rota basis.

All your training will take place in house to achieve the business admin qualification. Once a month you’ll be required to attend a training session or exams at the training centre. The tutor will come to us in between monthly sessions.

Key Tasks
Full training will be given:
Handling various booking apps.

Answering enquiries and advising clients regarding the spa services available.

Dealing with client requests and complaints.

Opening and cashing up.

Handling stock control and stock deliveries and liaising with suppliers
Maintaining a high level of customer service with a positive attitude towards the clients at all times.

Dealing with all admin duties on the desk.

Assisting our spa managers and Headoffice with any admin tasks required.

Ability to work with Microsoft Word, Excel and have a good general knowledge of IT
Desirable;
Ability to work with other employees as part of a team.

Ability to work confidently and effectively under pressure.

Be very confident speaking to clients, polite and well mannered.

Patience and a calm attitude towards spa life and being approachable and looking presentable.

Pay is the apprentice pay
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28 days paid holiday (including bank holidays) and chance to enroll on our work place pension scheme as well as other generous benefits and rewards.

To apply, please send an up to date CV with a cover letter also provided. We look forward to hearing from you.

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- Employee discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Torquay: reliably commute or plan to relocate before starting work (preferred)

Shift availability:

- Day shift (preferred)

Work Location: One location