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Dealership Receptionist

4 weeks ago

Reading, United Kingdom Marshall Motor Group Full time

**Dealership Receptionist / Host - Marshall Volkswagen Reading**:
Job description

Represent a leading Automotive brand whilst working for Automotive Management "**Dealer Group of the Year**" 2021 and be the face of our Volkswagen dealership in Reading.

**The Role**

We are seeking a Receptionist to join Marshall Motor Group’s Volkswagen dealership in Reading. This role will see you act as the face and voice of Volkswagen, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th **Great Place to Work®.**

Monday to Friday 8.00am - 5.30pm

**Responsibilities**
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required

**Required Skills and Experience**

To be successful, you will have previous experience as a Receptionist / Showroom Host within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:

- Excellent verbal and written communication skills with a strong customer service focus
- Strong organisation and time management skills
- Attention to detail
- A commitment to the Marshall Values of **People, Customers, Integrity and Innovation**

**The Company**

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the **UK’s Best Large Workplaces**, we have approximately 5,000 colleagues and a turnover of over £2billion; we are still growing Marshall Motor Group now has 158 dealerships, representing 25 brands and across 37 UK counties.

Benefits available to our colleagues in addition to generous salary packages include:

- Colleague discounts on new and used vehicles, parts and servicing
- 25 Days Annual Leave Additional Holiday Days added for length of Service
- Training and continual Self Development
- MAVTA reward and recognition awards
- Free Eye Care Vouchers
- Up to £2000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you

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