Office Admin

Responsible for the day to day administration and provide support to the service and Transport team as required.
To actively demonstrate at all times the provision of excellent service to all Customers both internal and external.

**Responsibilities**:

- To perform all duties, ensuring all information is obtained and processed accurately.
- Maintain an accurate Customer Service Database
- Prioritize and process orders, and any other paper work duties
- Perform general administration duties
- Liaise efficiently with the customers, and management team
- Action all customer queries and disputes in a timely manner and escalate if required
- To ensure that all contracts are uploaded onto the IT system in an accurate manor.
- Develop and maintain knowledge of all relevant IT Systems.
- Ensure adherence to all Company Policies and Procedures.
- To support and assist in the training and development of new members of staff.

If you or someone you know is interested in this role please **APPLY**

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Studley: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: sh/01
Expected start date: 12/06/2023