Admissions Support

4 weeks ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for an efficient, conscientious, well-motivated and enthusiastic Admissions Support with the skills to provide dedicated clerical support to both the clinical and administrative teams.

The primary function of this role revolves around the provision of day-to-day of managing waiting lists, however it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns.

The post holder will be responsible for following all processes and procedures to enable the admission of patients for surgery. This will involve negotiating admission dates with patients and clinicians within all performance target deadlines, ensuring accurate recording of patient details onto waiting/theatre lists on the Trust's patient administration system and generating all appropriate documentation.

The Ophthalmology department is very busy, so you must be able to work under pressure, delivering excellent patient care. You must possess excellent written and verbal communication and interpersonal skills with excellent keyboard skills.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata). Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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