Games Master

**Temporary Christmas Position. Please include a cover letter explaining why you would like to work for The Locked Door Escape Games and how your personality is relevant to the job description.** **You MUST be available to work for the whole xmas period. **The Locked Door in an exciting company that provides fun, puzzle based escape games for groups of 2-6 players.

**Duties**:

- Welcoming customers, briefing on the game rules, health and safety, and game backstory
- Monitoring the teams through CCTV - giving clues when needed and ensuring everything is going smoothly and that the teams fully enjoy their experience
- Taking a team photo and giving a de-brief after the game
- Resetting the room accurately
- Cleaning duties including tidying, dusting, hoovering, maintaining cleanliness of all customer and staff areas. Maintenance of game equipment when required
- Answering enquiries, taking bookings and handling payments both in person and over the phone

**Skill requirements**:

- A confident, fun, outgoing personality with impeccable customer service skills. **You must be comfortable speaking to large groups of people**:

- You need to be able to use your initiative, think on your feet and solve problems efficiently
- You must be a quick learner with the ability to work well under pressure in a fast-paced environment
- You need to be reliable, hard-working and driven, with extremely high standards and great attention to detail
- **You must be happy to work every Saturday and Sunday**, as well ad-hoc week days and at short notice when needed
- Experience in acting, theatre or the entertainment and events sector is an advantage
- Creative experience in design, DIY, art, set building, writing etc is an advantage

**Benefits**:

- Experience of working in an energetic and exciting company
- Training provided
- Opportunity to be involved in new projects and test new games
- Opportunity to be promoted and progress within the company

**Benefits**:

- On-site parking
- Casual dress

**Job Types**: Part-time, Temporary contract, Zero hours contract

**Salary**: £7.50-£10.50 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekend availability
- Weekends only

Application question(s):

- Are you happy to stand up and speak in front of large groups?
- Are you happy to work every Saturday and every Sunday?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

Application deadline: 09/11/2023
Expected start date: 07/12/2023