Account Manager
7 days ago
**Account Manager / Project Manager - POS / Point of Sale**
**Location**:Newcastle upon Tyne
**Salary**: DOE + Overtime
**Company**: Award winning POS specialists.
**Role**:Responsible for developing, planning, and overseeing projects to ensure they are completed in a timely fashion and within budget.
- Serve as a day-to-day contact
- Participate in meetings with existing clients and internal teams
- Ensures high quality standards in all client deliverables
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Develop spreadsheets, diagrams and process maps to document needs
- Collate and prepare end of project invoicing documentation upon completion of each project or projects
**Requirements**:
- POS / Point of sale experience - essential
- Proven working experience in account management / project management - preferably within the POS / Point of sale industry
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organisational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Team collaboration skills
**Apply**:
Key words; account manager / project manager / project manager / customer service / client services / project management / signage / POS / display / LED / vinyl / digital / point of sale
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