Manager, Quality Assurance Auditor Full Service

3 months ago

Watford, United Kingdom Hilton Full time

Manager, Quality Assurance Auditor Full Service, Suites, Luxury & Lifestyle Brands

The Hilton portfolio of hotels is comprised of 22 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, lead our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, LXR, Canopy, DoubleTree, Curio Collection, Tapestry Collection, Signia, Hilton Garden Inn, Hampton by Hilton, Tru, Tempo, Motto, Spark, Embassy Suites, Homewood Suites, Home2 Suites, Hilton Grand Vacations, Hilton Vacation Club and Liv Smart Studios.

**What will I be doing?**

This position will travel daily to evaluate hotels and collaborate in protecting the integrity of the Full Service, Suites, & Lifestyle Brands. The position will ensure effective auditing in terms of cleanliness, condition, service, guest safety, hotel openings, and brand standards. The Manager, QA Auditor will conduct a review of the audit with the General Manager of the property prior to leaving the hotel and generate reports with images of the inspection for analysis by numerous parties.
- This position requires the Auditor/Manager to have strong communication skills to provide QA support and guidance for owners, operators, general managers, vendors, and corporate liaisons.
- Perform routine Quality Assurance evaluations.
- Address inquiries and communications made internally, both verbally and in written communications.
- Address inquiries and communications made internally, both verbally and in written communications inclusive of inquiries from General Managers, Auditors, Owners, Sr. Directors, Vice Presidents, Brand teams, Architecture, Design & Construction, and Human Resources.
- Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals.
- Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines.
- Participate in Consistency exercises and contribute to content and projects as necessary.
- Participate in activities outside of QA to gain a better knowledge of other departments.

**What are we looking for?**

This role supports hotels throughout the EMEA region and we are looking for someone who has worked within a hotel-based management role (ideally at GM level). The role will be technically home based but will involve travel over 90% of the time within the allocated region which will predominantly be the UK and Europe

Success in this role will demonstrate itself through the following attributes and skills:

- Proven track record of being highly coordinated, independent, and motivated.
- Successful at multi-tasking, while demonstrating robust knowledge of hotel operations, including front and back of the house operations, including F&B operations, product replacement cycles, renovations, and physical upgrades in addition to all relevant Brand standards.
- Excellent project management skills, allowing you to direct multiple projects at a time. Experience in managing multiple personnel is also required.
- Ability to analyze and discuss hotel performance metrics at the owner/management company level.

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

- High School Diploma/GED
- College Diploma
- Significant experience as a Hotel General Manager or as a Hotel Executive Committee member
- Significant management experience
- Working knowledge of Microsoft Office and
- Multi-departmental hotel experience
- Driver's License
- Ability to travel 90% of the time

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

- BA/BS Bachelor's Degree
- Fluency in a Foreign language
- Food Safety Certification

**What is it like working for Hilton?**

Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

li-dw1

  • Quality Assurance Manager

    5 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Title: Quality Assurance ManagerJob Summary:Pertemps Network Group is seeking a highly skilled Quality Assurance Manager to lead our quality department and drive regulatory compliance in the medical equipment industry.Key Responsibilities:Lead the quality department and ensure adherence to ISO 13485 standardsCommunicate expectations and lead external...

  • Quality Assurance Manager

    5 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job DescriptionJob Title: Quality Assurance ManagerCompany Overview: Pertemps Network Group is a leading recruitment agency specializing in placing top talent in various industries.Role Summary: We are seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for overseeing the quality...

  • Quality Assurance Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom Pertemps Enfield Full time £50,000

    Position: Quality Assurance ManagerReporting to: Senior Management TeamWork Schedule: 5 days a week (Office Based)Our client, a prominent player in the medical device manufacturing sector, is committed to upholding exceptional standards and adhering to regulatory requirements.Role Overview:The Quality Assurance Manager will be responsible for the oversight...

  • Senior Auditor

    5 days ago

    Watford, Hertfordshire, United Kingdom Eames Consulting Full time

    Job SummaryEames Consulting is seeking a highly skilled Senior Auditor to join our team. As a Senior Auditor, you will be responsible for planning and conducting high-quality pieces of strategic assurance work using a risk-based approach.Key ResponsibilitiesConducting audits and reviews to identify areas for improvement and provide recommendations for...

  • Quality Assurance Director

    4 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job DescriptionJob Title: Quality Assurance ManagerCompany: Pertemps Network GroupJob Type: Full-timeLocation: HertfordJob Summary:We are seeking a highly skilled Quality Assurance Manager to lead our quality department and drive regulatory compliance in the medical equipment industry. As a key member of our team, you will be responsible for ensuring the...

  • Senior Auditor

    24 hours ago

    Watford, Hertfordshire, United Kingdom Eames Consulting Full time

    Job SummaryWe are seeking a highly skilled Senior Auditor to join our team at Eames Consulting. As a Senior Auditor, you will be responsible for planning and conducting high-quality pieces of strategic assurance work using a risk-based approach.Key ResponsibilitiesPlan and conduct audits to ensure effective governance, risk, and control arrangements.Develop...

  • Senior Auditor

    20 hours ago

    Watford, Hertfordshire, United Kingdom Eames Consulting Full time

    Job SummaryWe are seeking a highly skilled Senior Auditor to join our team at Eames Consulting. As a Senior Auditor, you will be responsible for planning and conducting high-quality pieces of strategic assurance work using a risk-based approach.Key ResponsibilitiesPlan and conduct audits to ensure effective governance, risk, and control arrangements.Develop...

  • Quality Assurance Director

    3 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Title: Quality Assurance ManagerAbout the Role:We are seeking a highly skilled Quality Assurance Manager to join our team at Pertemps Network Group. As a Quality Assurance Manager, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Lead the Quality Department: You will be responsible for managing the...

  • Quality Assurance Director

    3 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Title: Quality Assurance ManagerAbout the Role:We are seeking a highly skilled Quality Assurance Manager to join our team at Pertemps Network Group. As a Quality Assurance Manager, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Lead the Quality Department: You will be responsible for managing the...

  • Quality Assurance Director

    3 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Manager to lead our quality department and drive regulatory compliance at Pertemps Network Group. As a key member of our team, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Quality Department Leadership: Communicate expectations, lead...

  • Quality Assurance Director

    5 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Manager to lead our quality department and drive regulatory compliance at Pertemps Network Group. As a key member of our team, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Quality Department Leadership: Communicate expectations, lead...

  • Quality Assurance Manager

    6 days ago

    Watford, Hertfordshire, United Kingdom Science Recruitment uk Full time

    Job Title: Quality Assurance ManagerJob Summary:We are seeking a highly skilled Quality Assurance Manager to join our team at Science Recruitment UK. As a Quality Assurance Manager, you will be responsible for leading our quality assurance efforts and ensuring that our products meet the highest standards of quality.Key Responsibilities:Develop and implement...

  • Quality Assurance Manager

    5 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Summary:The Quality Manager will oversee the quality management system, ensuring compliance and continuous improvement of processes. This role is responsible for designing quality standards, inspecting materials, and developing corrective actions to enhance operational outputs.Key Responsibilities:Manage the quality department and communicate...

  • Quality Assurance Manager

    5 days ago

    Watford, Hertfordshire, United Kingdom Macstaff Full time £45,000

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Macstaff. As a Senior Quality Assurance Associate, you will play a critical role in ensuring the quality and compliance of our pharmaceutical distribution services.Key Responsibilities:Manage and investigate excursions, deviations, and CAPAs to ensure timely...

  • Quality Assurance Specialist

    5 days ago

    Watford, Hertfordshire, United Kingdom Macstaff Full time £45,000

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Macstaff. As a Senior Quality Assurance Associate, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Manage and investigate excursions, deviations, CAPAs, change controls, and risk mitigation...

  • Senior Quality Manager

    5 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Summary:We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Pertemps Network Group. As a Quality Assurance Manager, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Lead the Quality Department: You will be responsible for managing the quality department,...

  • Senior Quality Manager

    3 days ago

    Watford, Hertfordshire, United Kingdom Pertemps Network Group Full time

    Job Summary:We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Pertemps Network Group. As a Quality Assurance Manager, you will play a pivotal role in ensuring the safety and integrity of our products.Key Responsibilities:Lead the Quality Department: You will be responsible for managing the quality department,...

  • Quality Assurance Lead

    6 days ago

    Watford, Hertfordshire, United Kingdom Macstaff Full time

    Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Macstaff. As a Senior Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key ResponsibilitiesManage and investigate excursions, deviations, CAPAs, change controls, and risk mitigation...

  • Quality Assurance Officer

    3 weeks ago

    Watford, Hertfordshire, United Kingdom SRG Full time £26,000 - £28,000

    Company Overview: SRG is collaborating with a leading organization in the pharmaceutical sector, dedicated to ensuring the highest standards of quality and compliance.Position Summary: We are currently seeking a Quality Assurance Batch Release Officer to enhance our team. This role presents an excellent opportunity to develop your expertise within a...

  • Band 8a

    3 months ago

    Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

    Lead Our Quality Assurance Team at WHTH NHS Trust. Do you thrive on accuracy and have a passion for ensuring the best possible healthcare? Are you a leader who can inspire a team and drive continuous improvement? If so, then we want you to join our dynamic clinical coding team at West Hertfordshire Teaching Hospitals NHS Trust as our Clinical Coding...