Head of Territory
1 week ago
**Head of Territory**
**Territory 1 - North & Scotland**
**As the UK’s leading mobility solutions specialists, we commit to keep our customers mobile, that’s what we do.**
As our newest Head of Territory, you will be the driving force in ensuring our Branch Operations across both Auxillis & Northgate businesses not only deliver on our commitment to our customers but deliver against our financial and strategic organisationalobjectives too.
By joining the UK Leadership Team, you will take accountability for all aspects of the business direction & performance. With a multi-million-pound rental and workshop budget and a large number of colleagues across Territory 1, you are tasked with strategicallyleading, developing, and motivating a field team across a substantial number of branches with the support of your closely-knit team of direct reports.
Working with the Branch Ops Director, UK Head of Change, UK Head of Workshops and the other Heads of Territory, you will also have a proactive role in bringing to life our 3-5-year strategy for Branch Operations, helping to identify a clear road map andtactics to deliver the end goal.
In short, this is an exciting opportunity for a talented senior manager to have a significant impact on how we work, how the business develops, and how successful we are
**You are our ideal Head of Territory if:**
- Most importantly, you are a proven people manager with a solid senior-level background in fast-paced customer-orientated environments - you know Branch Operations inside out and you know how to build and coordinate large but close-knit teams to deliverexceptional solutions to your customers.
- You have a concise, commercially minded business approach but understand you are part of something bigger - you think of the UK first and excel in collaborating across the wider group seeking the best outcomes and utilising your influencing skills to deliveragainst the Group goals and objectives.
- You are results orientated but understand the importance of winning the hearts and minds of your team to achieve them - you lead by example, living and breathing ‘service excellence’.
- You are a natural mentor and place great faith in those around you and their development - you can coach and train, but your strength is in providing the framework and support empowering colleagues to develop.
- You have a passion for customer service and consistently seek to improve customer experience - you have a well-honed talent for developing clear strategies which focus on the elements that affect customers the most; Availability, Utilisation, Bookings Accepted,and Vehicles Off the Road
**Take the next step**
Please discuss your interest with your line manager in the first instance to gain their sponsorship.
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