Head of Retirement Living

3 weeks ago

Chipping Sodbury, United Kingdom Bromford Full time

Are you bold and resilient? Can you lead a large team with vision, honesty and passion? If so, we want you at Bromford.

We’re looking for a head of retirement living and support to lead our teams in delivering excellent services across our portfolio of around 3500 homes. As the expert in the business, you’ll lead the strategic direction and implementation of our service delivery plan to develop a high performing, customer centric culture that aligns to all emerging regulation. You’ll have responsibility to deliver against regulatory, statutory, and legal requirements and have an oversight of opportunities for investment, improved customer offers or decommissioning.

You’ll be a visible, inspirational leader of multi-location teams, unlocking potential and allowing your team to grow. Working with your leadership team, you’ll develop a clear service offer that caters for the diverse needs of the customers that live in our homes.

**This role is permanent and full time. You can be based from any of our main offices in Wolverhampton, Tewskesbury, Lichfield or Chipping Sodbury with travel across our geography on a regular basis. An enhanced DBS check is required.**

**You will have**:

- Demonstrable experience of leading a supported housing/retirement portfolio (and similar services) within a large high performing HA or similar organisation
- Experience of operating at a strategic level with strategic focus and influence, considerable proven experience of engaging with stakeholders, internal and external and partners to drive improvements
- Proven ability to identify and achieve the best possible outcome for customers, commissioners and the business whilst delivering change
- Ability to understand and deliver against relevant financial models and budgets, assess and manage risk as well as experience of using data and insight to drive intelligent decision making to achieve the right outcomes for our customers
- Exceptional analytical skills and is a clear communicator, capable of delivering clear ideas and concepts concisely and accurately for a diverse range of audiences
- Ideally hold a housing-based qualification
- Able to drive and have a full UK driving licence

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