Junior Product Tester

3 months ago

Manchester, United Kingdom CDL Software Full time

**Description**:
As a Junior Product Tester your work is crucial to the smooth running of thousands of insurance quotations and transactions. Typically coming from an insurance background, your responsibilities would involve, but are not limited to, the following;
- Designing and implementing test plans / test cases to assure the quality and functionality of various insurance products.
- Assisting Clients with technical queries and issues as required.
- Ensuring that agreed service level agreements are met to satisfy Client needs.
- Carrying out daily processes to ensure the successful distribution of insurance product rates to Clients.
- To be one of the "insurance specialists" within the Division who can fully consider the real-world implications of any discrepancies or issues with insurance products and / or their interaction with CDL’s quoting systems.

**Key Responsibilities**:
This is a role that will expose you to the very heart of what keeps CDL working every single day. You will need to adopt an effective approach in prioritising your workload but don't worry; before we launch you into your career, there is extensive training and our own STEP programme will ensure your continuous development in insurance product testing.

**Skills Knowledge and Expertise**:

- Previous Insurance industry experience desired but not essential
- Customer service skills and experience of communicating with management, colleagues and customers is preferred
- We require GCSEs with a minimum grade A-C in Maths and English
- Adaptable, flexible, and able to work to agreed deadlines
- Computer literate, with good knowledge of Microsoft Office (Word, Excel)
- Excellent problem-solving skills

**Benefits**:

- Hybrid working
- Flexible hours
- 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
- Top employer for 6th year running
- Excellent training and development platform
- Opportunities for career progression
- Health and Wellbeing programme
- Virtual activities, lunch and learns, coffee mornings and meetups.
- Life and health assurance
- Established Recognition Award System
- Great Parental Benefits
- Diversity and Inclusion network
- Pension scheme
- Community projects and volunteer days
- Refer a friend bonus

**Campus Benefits**:

- On-site free parking
- Open plan modern offices
- Quiet Spaces are also available
- Shuttle bus to and from the station
- Subsidised restaurant
- Games room and chill out zone
- Annual Hackathon Events
- Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more
- Car wash, barber, yoga classes, boot camp and massage services all on site
- Cycle to work scheme
- Shower and dry rooms

**Diversity and inclusion**
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.

**About CDL Software**:
The UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.

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