Customer Service and Sales Manager
4 weeks ago
**Customer Service and Sales Manager**
**Location**:Bedford, MK42 9TW
**Salary**: £30,000 - £32,000 per annum
**Job Type**:Full Time, Permanent
Celebrating their 30th year, the Employee-Owned company are market leaders in delivering high-quality consultancy services across Europe and the UK. Health & Safety and Employment Law are at the heart of their business with services ranging from the provisionof core documentation and advice to site inspections and training.
As an employee-owned company, their working environment gives you the opportunity to be creative, innovative, and make your voice heard. They want to see all of their colleagues reach their full potential through continued professional development.
**The Role**
- Are you looking to take your next step into management?Can you consistently influence and engage others?_
Read on to find out how you can join them in a brand-new role as a Customer Service and Sales Manager, with a hybrid working opportunity based in Bedford.
This is an exciting opportunity for someone looking for their next steps into management - a role that will enable you to grow as you keep learning and evolving with the job.
Their Customer Service and Sales Manager will support both their customer success and sales teams to achieve targets for company performance and growth through the promotion and sale of the company’s services and products.
- Reporting to the Head of Customer Service and Sales, you will be responsible for the day-to-day leadership and management of the customer success and sales teams to ensure team success.
- You and your team will be responsible for bringing in business from new and existing customers through the promotion of all of the company’s services and products.
- With a strong desire to continually improve the experience of all our customers, you will balance their needs with our business needs and legislative requirements.
- You will work collaboratively with the marketing team to generate leads through prospecting activity as well as working with them on collateral being distributed to existing customers.
**Qualifications/Skills**
**Essential Skills**
- Have proven ability to consistently achieve targets and meet deadlines
- Have a track record of positive leadership and management
- Have proven customer experience and account management track record
- Be outgoing with excellent communication skills at all levels
- Be a 'do-er' that completes tasks quickly and to a high standard
- Hold a full UK driving licence
**Desirable Skills**
- Hold a management and/or coaching qualification
- Have experience in a customer service management role
**Company Benefits**
- Hybrid working available
- Bonus scheme - as an employee-owned business when the company do well, so do you.
- Competitive uncapped commission structure
- 23 days holiday plus bank holidays rising to 25 days plus bank holidays after 2 years’ service
- Pension scheme with Scottish Widows
- Private Medical Insurance with AXA PPP available
- Employee Assistance Programme with Health Assured
- Electric Vehicle Scheme, offered through salary sacrifice
**To Apply
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