Night Receptionist

**WE ARE MOLLIE'S**

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first site, a motel, diner & drive-thru in Oxfordshire, it launched its second motel & diner in Bristol in 2021. A third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now on the hunt for hardworking, enthusiastic Night Receptionist to join our team and build a successful career with an inventive, high growth brand at the forefront.

**OUR PEOPLE**

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

**THE ROLE**

Our Receptionists are warm and welcoming and quality service focused, passionate about exceeding guest expectations and work effectively as part of a team.

They need to be personable, have an acute attention to detail and have ability to work collaboratively as part of team to provide a memorable guest experience and work to the highest standards. Reporting to the Head Receptionist and collaborating with the housekeeping department you will ensure that the Mollie’s brand room standards, guest policies and operational procedures are always delivered.

**BENEFITS**
- Up to £10.50-£11.50 per hour
- Mollie’s Career Pathway programme including Paid qualifications
- Free onsite parking
- Enhanced Company Maternity, Paternity and Adoption leave
- Company sick pay
- Hospitality Rewards (Benefits Platform)
- Discounted food and accommodation
- 24 hour access to our wellness programme
- Discounts on GHD and Cowshed products
- Length of Service Rewards
- Monthly awards scheme
- Up to £500 refer a friend scheme
- Birthday awards

**Job Types**: Part-time, Permanent

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Canteen
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person